It Manager Data Center
Resume:
Robert Glazer, Manager
Hollywood, *****, Florida, 954-***-****, *******@*****.***, https://www.linkedin.com/in/robert-glazer- 70681614/
SUMMARY Dynamic IT Manager with over 15 years of experience in optimizing infrastructure and driving efficiency across organizations. Proven track record of leading cloud migrations that resulted in 20% operational cost reductions and spearheading comprehensive IT overhauls. Successfully implemented disaster recovery solutions and robust cybersecurity measures, achieving ISO 27001 compliance. Adept at managing cross-functional teams and fostering collaboration to enhance productivity. Eager to leverage expertise in IT strategy and operations to meet the evolving needs of forward-thinking companies.
WORK EXPERIENCE
08/2024 – 07/2025 IT Infrastructure Manager, Community Care Plan Sunrise Spearheaded a full-scale IT infrastructure modernization initiative, significantly improving system efficiency, stability, and performance across the organization.
Directed the successful migration to cloud-based platforms, resulting in a 20% reduction in operational costs and improved scalability. Managed the onsite data center operations and resources. Guided cross-functional teams to execute enterprise-wide server and software upgrades, driving measurable gains in company-wide productivity. Oversaw lifecycle management of corporate IT assets—including printers, laptops, and VoIP systems.
Designed and implemented comprehensive disaster recovery and business continuity plans, ensuring minimal downtime during critical incidents using Nutanix.
Reengineered the data center infrastructure by upgrading UPS and PDU systems to support scalability and future growth.
Administered Okta/SSO while planning migration to Microsoft, realizing approximately $60k in savings.
Collaborated with Trend Micro and Microsoft Defender for endpoint protection implementations.
Executed a complete re-cabling of the data center with CAT6 and deployed Meraki access points to enhance network performance and reliability. Established a new UPS monitoring system and updated the PRTG network monitoring dashboard.
01/2023 – 06/2024 Manager of Corporate IT Systems, Boats Group Miami Orchestrated a comprehensive IT infrastructure overhaul, optimizing corporate systems for maximum efficiency and reliability. Spearheaded a seamless migration to cloud-based solutions, achieving a 20% reduction in operational costs.
Implemented robust cybersecurity measures, attaining ISO 27001 compliance and mitigating potential risks.
Directed cross-functional teams in the successful deployment of enterprise-wide server and software upgrades, enhancing company-wide productivity.
Worked with Sophos and Qualys for endpoint protection enhancements. Managed the onsite computer room operations and resources. Oversaw Okta SSO and Microsoft 365 implementations. Administered corporate printers, laptops, and VoIP solutions for multiple domestic and international locations.
Championed disaster recovery strategies, ensuring business continuity amidst unforeseen challenges.
01/2021 – 01/2023 Manager of IT Infrastructure, NEWSMAX Boca Raton Oversaw the design and implementation of scalable IT infrastructure solutions, achieving a 30% reduction in downtime.
Managed large-scale hardware and software deployments, consistently meeting project deadlines and budgetary constraints. Championed initiatives to optimize network performance, enhancing data transfer speeds by 40%.
Developed and enforced IT policies and procedures aligned with industry regulations, ensuring compliance at all levels.
Managed the onsite computer data center operations and resources. Upgraded the firewall to a next-generation firewall with enhanced threat protection capability, significantly reducing risks and exposure. Administered Microsoft Windows and MAC systems, laptop and desktop management, and Cisco network switches upgrades.
Collaborated with cross-functional teams to streamline IT operations, increasing overall system reliability and performance. 01/2020 – 01/2023 Network, Security, and Infrastructure Consultant, AREA AGENCY ON AGING
Sunrise
Executed in-depth network assessments and developed customized security strategies, achieving a 50% reduction in cybersecurity incidents. Engineered robust and scalable network architectures, significantly improving system performance and availability across various industry sectors.
Transitioned to next-generation firewalls with advanced threat protection, data loss prevention, intrusion detection/prevention, and antivirus support. Advised clients on infrastructure optimization, leading to a 25% decrease in operational costs through targeted technology investments. Served as the primary administrator for Sophos endpoint protection and Action1 patch management solutions.
Conducted administration on Google Cloud platform. Facilitated specialized training sessions on network security and infrastructure management, enhancing internal capabilities of client teams. Engineered a Hyper-V disaster recovery solution in an active/passive configuration.
Acted as a strategic advisor, providing proactive insights and tailored solutions to mitigate emerging threats and address evolving IT challenges. 01/2018 – 01/2020 Chief Technology Officer, PALINDROME CONSULTING Hollywood Developed and executed forward-thinking technology strategies aligned with business goals, contributing to a 40% increase in company revenue. Evaluated and integrated emerging technologies, enhancing the organization’s reputation as a leader in tech innovation. Managed administration for Microsoft 365 implementations. Oversaw the operations of multiple client data centers. Installed the RMM tool Connectwise and implemented Sucuri WAF to secure customer-facing sites against hacking attempts due to outdated code.
Managed multiple client accounts, overseeing Windows and Exchange migrations as well as the transition of on-premises server hardware and software deployments.
Implemented comprehensive cybersecurity protocols, ensuring full regulatory compliance and protecting critical business data and systems. Administered desktops using ConnectWise and Bitdefender endpoint protection.
Designed and implemented redundant, highly available building technology systems utilizing best-of-breed products to ensure maximum uptime, scalability, and operational resilience.
Championed a culture of continuous learning and innovation, mentoring team members and fostering growth within the technology department. 01/1997 – 01/2018 Manager, Enterprise Services Group, BROWARD HEALTH Ft. Lauderdale Led a team of engineers in delivering end-to-end enterprise solutions, achieving a 95% client satisfaction rate.
Managed complex projects from inception to completion, consistently meeting time frames and budgets while exceeding client expectations. Implemented service delivery best practices, resulting in a 30% increase in operational efficiency.
Developed and maintained strong client relationships, serving as the primary point of contact for strategic planning and ongoing support. Managed five data centers and a co-location site for optimal resource allocation.
Supported Broward Health’s Pharmacy operations.
Administered Trend Micro at the host level for 6,000 virtual servers. Managed relationships with multiple vendors and contracts. Engineered a VMware metro cluster in an active/active configuration for a robust disaster recovery solution.
Intercepted a denial-of-service attack from overseas, preserving Active Directory domain integrity.
Oversaw 8,000 physical desktops and laptops, 3,000 VMware desktops, and 2,500 virtual servers.
Performed patch management of all computer-operated equipment utilizing IBM Tivoli.
Collaborated with cross-functional teams to identify opportunities for service enhancement and innovation, driving continuous improvement initiatives.
01/1996 – 01/1997 Manager of Novell and Microsoft Technologies, PRECISION RESPONSE CORPORATION
Miami
Excelled in managing Novell and Microsoft technologies, optimizing system performance and efficiency to surpass organizational goals. Demonstrated leadership by directing cross-functional teams in the implementation and maintenance of complex Novell and Microsoft infrastructures, ensuring smooth integration and minimal downtime. Extensive experience in designing and executing strategic initiatives to elevate network security and data integrity, resulting in robust defenses against cyber threats.
Managed operations across multiple data centers efficiently. Utilized exceptional problem-solving skills to troubleshoot and resolve technical issues promptly, upholding operational continuity and user satisfaction within Novell and Microsoft platforms. Fostered a collaborative work culture and provided mentorship to IT staff, enhancing productivity and engagement in Novell and Microsoft technology projects.
01/1995 – 01/1996 Network Manager, SUNCOAST SAVINGS AND LOAN Hollywood Maintained a proven record of managing large-scale network infrastructures, ensuring optimal performance and reliability across various environments.
Implemented and sustained cutting-edge networking technologies, including Cisco, Juniper, and Aruba, to support strategic business objectives and streamline operations.
Demonstrated skill in leading cross-functional teams to design, deploy, and optimize complex network architectures, resulting in increased efficiency and cost savings.
Possessed strong expertise in network security protocols and best practices, adept at mitigating risks and safeguarding sensitive data against potential cyber threats and vulnerabilities.
Applied exceptional problem-solving abilities, focusing on identifying and resolving network issues promptly to minimize downtime and maximize user productivity.
EDUCATION
02/2011 – 02/2013 Ashford University
Bachelor’s, Organizational Management
Clinton
Graduated Magna Cum Laude.
02/1994 – 02/1996 Sheridan College
Associate Science, Computer Electronics & Repair
Hollywood
SKILLS Windows Linux
Active Directory VMware
Hyper-V Cloud Computing
Network Administration Cyber Security
Cisco ASA SonicWALL Firewalls
Windows 2022 End Point management
CoPilot AI Read AI
Chatgpt AI AWS (Amazon web services)
Microsoft Azure Entra
Network Engineers ISO27001:2022
ISO 22301:2019 - (BCMS) Security Operations (SecOps) End point security Adaptability
Communication Problem-solving
Budget management Project Management
IT Infrastructure Management Team collaboration
Team management Team leadership
System Admin Operating System
Troubleshooting Configuration
Optimization Networking
Monitoring File Management
Capacity Planning Documentation
System Security Security Patches
Emergency Response Disaster Recovery
Procedures Multitasking
Attention to Detail GPO
Communication Problem Solving
Linux Software Licensing
SAP GMP
CSV Vendor Coordination
Compliance Data Center
Server Administration Firewalls
Switches Communication Links
Domains O365
Patching Backups
DR Drills Lab Systems Management
Pharmaceutical DNS
DHCP Group Policies
Azure AD Intune
Managing Conflict WSUS
SCCM VCenter
IT Troubleshooting Budgeting
Trackwise Quality
Supply Chain Operations
Sales Commercial
Electronic Batch Record Systems Building Automation ManageEngine Lansweeper
Solar Winds ITIL
Teams Room System
CERTIFICATES Security Operations (SecOps) Essentials LinkedIn
2025
ISO 27001:2022-Compliant Cybersecurity
2025
Windows Server 2022: Install and Configure Active Directory LinkedIn
2025
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Cisco CCNA
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Lean Six Sigma Green Belt
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