Employee Relations Data Entry

DEBRA CHESEBRO

**** **** ****** * • La Crosse, WI 54601 Cell: 608-***-**** Email: ****.**@*****.***

HUMAN RESOURCES & BENEFITS MANAGEMENT PROFESSIONAL

Professional Summary

Strategic and compassionate HR leader with 15+ years’ experience in benefits administration, compliance, employee relations, payroll, and training. Adept at balancing organizational policy with individual needs, ensuring accuracy, legal compliance, and a positive workplace culture. Skilled in interpreting complex employment laws and building collaborative relationships across all levels. Extensive customer service experience, adept in maintaining a respectful and professional enirvonment.

Core Competencies

• Benefits Administration (Health, WRS, COBRA, FMLA)

• Employment Law & Compliance (State & Federal)

• Employee Relations & Conflict Resolution

• Payroll & HRIS Administration

• Job Classification & Compensation

• Title IX & Title VII Investigations

• Onboarding, Training & Open Enrollment

• Data Auditing & Vendor Management

Professional Experience

Xcel Energy Inc. – La Crosse, WI

Customer Care Representative 2022 – Present

• Resolve customer billing, service, and renewable energy inquiries.

• Coordinate emergency outage response with dispatch and public safety agencies.

• Develop empathetic payment arrangements while maintaining compliance.

Western Technical College – La Crosse, WI

Employment, Benefits & EEO Manager 2007 – 2017

• Led benefits onboarding, open enrollment, and leave management for 1,300+ employees.

• Managed FMLA, COBRA, WRS, and health plan administration.

• Oversaw job classification, salary placement, and contract administration.

• Partnered with Payroll to align HR, compensation, and leave processes.

• Conducted workplace investigations and ensured Title IX/VII compliance.

La Crosse Trane Company – La Crosse, WI

Payroll Administrator 2006 – 2007

• Processed weekly payroll for multiple shifts, ensuring tax and legal compliance.

Western Technical College – La Crosse, WI

HR Assistant 2000 – 2006

• Processed new hires, retirements, and benefit changes; maintained HRIS data.

• Supported recruitment, job postings, and applicant tracking.

Education

M.S. Human Resource Management – Capella University, 4.0 GPA

B.S. Computer Information Systems – Baker College, 3.73 GPA

Technology

Oracle PeopleSoft Great Plains ERP PeopleAdmin NeoGov Microsoft Office

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