Enterprise Sales/Account Professional

CR

PROFILE

Adaptable and results-driven sales

professional with over a decade of

experience in enterprise software, client

relationship management, and digital

experience. Seeking roles in enterprise

sales, account management, and related

fields—including customer success,

sales operations, sales enablement, and

alliances. Known for persistence, warmth,

and a proven ability to build trust and

exceed goals across diverse industries.

CONTACT

BASED IN: Petaluma CA

EMAIL: *********@*****.***

PHONE: 650-***-****

SKILLS

• SaaS & Cloud Technologies

• Sales Cycle Management

• Demand Generation

• Upsell/Cross-Sell Expertise

• Client Retention & Relationship

Management

• Leadership & Mentorship

EDUCATION

SONOMA STATE UNIVERSITY

• BA in Economics, 2003

• EMBA in Business Administration, 2011

REFERENCES

Upon request.

CHRISTOPHER RANSOM

ENTERPRISE SALES ACCOUNT MANAGEMENT CUSTOMER-FACING ROLES EXPERIENCE

PRIVATE INVESTING • NOV 2023-PRESENT

• Leveraged resources from successful sales career during a planned hiatus to pursue passion investment project.

OPTIMIZELY • ACCOUNT EXECUTIVE • JUL 2022-AUG 2023

• Skilled as a trusted advisor, guiding digital transformation, value realization/ROI, and product knowledge.

• Led advancements of net new logos, securing new team opportunities.

• Managed upselling and cross-selling, ensuring consumer retention through self-curated demand generation and strong consumer relationships.

• Achieved 109% and 101% of quota.

PERFICIENT • ACCOUNT EXECUTIVE • FEB 2020-MAR 2022

• Led sales consultations for Sitecore and Optimizely DXP services and consulting.

• Managed full sales cycle from prospecting through close.

• Oversaw project delivery, maintained long-term account ownership and expanded customer relationships into new business regions.

• Specialized in enterprise accounts over $500 million.

• Achieved 132% and 173% of quota in 2020 and 2021. SITECORE • SENIOR ACCOUNT MANAGER/ACCOUNT EXECUTIVE • AUG 2013-JAN 2020

• Cultivated strong client relationships as trusted advisor on digital transformation, project strategy, and implementation.

• Responsible for net new business, driving deal cycle from prospecting to close.

• Boosted revenue through upsell and cross-sell while ensuring customer retention via proactive demand generation.

• Managed client portfolio for mid-market and enterprise customers.

• Consistently achieved 100-130% annual quota.

AMERICAN MORTGAGE LAW GROUP • FORENSIC UNDERWRITER/INVESTIGATOR MAR 2011-AUG 2013

• Crafted defense strategy for litigation and mitigation clients.

• Interfaced with clients, attorneys, opposition, and officials of multi-national corporations.

• Skill set includes persuasion, research, analysis, problem solving, strategy, creativity, critical thinking, writing, and managing large workloads with tight deadlines. VOYAGE FINANCIAL • FHA LOAN COORDINATOR • MAY 2009-FEB 2010

• Established new department for boutique lender.

• Pivotal role in growth of department from startup to $10 million monthly loans.

• Liaison between several business units to maximize efficiency and profitability. WORLD SAVINGS/WACHOVIA • UNDERWRITING MANAGER • NOV 2003-SEP 2008

• Assisted in building top producing team in Northern California in collaboration with executives on business development strategy.

• Managed staff of twenty with wide range of tenure and function.

• Consistently set production records.

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