Customer Service Sales Specialist
Resume:
Summary
Skills
Experience
Education and Training
Vanny Santiago
Experienced Parts Sales Specialist with a demonstrated history of working in the automotive industry
*** *** ***** *********, ** 34759
*********@*****.***
Commercial Sales Specialist with 13 years of experience generating sales and serving customers. Seasoned professional with expertise in attracting new business and propelling relationships with current accounts. Consistently achieved sales goals using proven sales techniques and customer service skills. Processing Payments
Staff Training and Motivation
Stock Management
Team Member Motivation
Opening and Closing Procedures
Effective Customer Upselling
Customer Service
Training & Development
Team Building
Relationship Building
Reliable & Trustworthy
Computer Skills
Supervision & Leadership
Friendly, Positive Attitude
People Skills
Flexible Schedule
Good Work Ethic
Conflict Resolution
Pep Boys-Auto Plus January 2010 to April 2023
Commercial Sales Specialist
Kissimmee, FL
Worked independently with minimal supervision.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing. Built relationships with customers and community to promote long term business growth. Contributed to team objectives in fast-paced environment. Set and achieved company defined sales goals.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Great computer skills
Trained new employees on customer service, money handling and organizing strategies. Met or exceeded sales, customer service and loyalty program standards. Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
Conestoga Valley Senior High School June 2003
Lancaster, PA
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