Customer Service Sales Associate
Resume:
Sara Bishop
Reliable and compassionate professional with a background in nursing and
recent experience in customer service and retail. Skilled in communication, scheduling, multitasking, and supporting patients and teams in fast-paced environments. Seeking to transition into a medical receptionist role to combine healthcare knowledge with exceptional front-desk service. Gilbert, AZ 85234
*************@*****.***
EXPERIENCE
Walmart, Durham, NC — Sales Associate
JUNE 2024 - PRESENT
● Delivered friendly, professional customer service across Lawn & Garden, Beauty, Produce and Online Order Pickup departments, assisting a wide range of customers with product questions, returns, and order fulfillment.
● Managed multiple tasks simultaneously in a fast-paced environment, including answering customer inquiries, processing transactions, and coordinating online orders for timely pickup.
● Demonstrated strong organizational skills by maintaining clean, well-stocked work areas and managing inventory across departments.
● Collaborated with team members to resolve customer issues efficiently and ensure a smooth shopping experience.
● Maintained a calm and courteous demeanor while handling high-volume customer traffic and problem-solving under pressure. RX Uniforms, Raleigh, NC — Sales Associate
OCT 2022 - MARCH 2024
● Served a diverse customer base, providing expert product support and order assistance.
● Handled group orders and coordinated with vendors, demonstrating attention to detail and follow-through.
● Trained and supervised new employees, enhancing customer service consistency.
● Maintained inventory and assisted in front-end operations. Travel Nurse Solutions, Orlando, FL — Registered Travel Nurse NOV 2010 - NOV 2012
● Adapted quickly to various hospital departments, supporting both patients and healthcare teams.
● Maintained documentation, coordinated patient care, and followed HIPAA regulations.
SKILLS
Excellent communication &
interpersonal skills
Multitasking in high-volume
environments
Appointment scheduling &
data entry
Customer & patient service
EMR familiarity & clerical
accuracy
Confidentiality &
professionalism
Team collaboration
Adaptability & time
management
EDUCATION
Calhoun Community
College, Huntsville, AL
— Associate of Applied
Nursing
MAY 2000
● Communicated clearly with families, physicians, and staff across disciplines.
Huntsville Hospital, Huntsville, AL — Neuro ICU Registered Nurse
MAY 2000 - AUG 2008
● Led training for new staff and worked with leadership to improve unit performance.
● Delivered high-level care in critical situations while educating patients and families.
● Collaborated across departments and managed complex care plans in high-pressure settings.
REFERENCES
● Theresa Hooper, Huntsville Hospital Systems, Huntsville, AL
Charge Nurse
I have known Theresa for twenty-four years. Eight years as my Charge Nurse at Huntsville Hospital.
● Kimberly Pitts, Huntsville, AL
Hospice Nurse
I have known Kimberly for Twenty-four years. During my time at Huntsville Hospital, I precepted her to our step-down Neuro-trauma floor. We have remained close friends. She is now a Hospice Nurse in Huntsville, Alabama.
● Scott Brown, Troy, Illinois
● Tess Espersen, Philadelphia, PA
● Tina Adams, Gilbert, AZ
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