Administrative Support Personal Assistant
Resume:
KESIWE LIZA MADENI
Bloemfontein, 9323
************@*****.***
PROFESSIONAL SUMMARY
Dedicated and detail-oriented professional with over four years of experience in administrative support, mediation assistance, and workshop maintenance. Known for strong communication skills, a proactive approach to problem- solving, and the ability to manage multiple tasks efficiently. Experienced in handling case files, coordinating with creditors, and supporting workshop operations with a focus on cleanliness and organization. A quick learner with a keen interest in bookkeeping, eager to apply a strong work ethic and dedication to a professional setting where attention to detail and reliability are essential. KEY COMPETENCIES
● Effective Communication and Customer
Service
● File and Record Management
● Attention to Detail and Accuracy
● Time Management and Multitasking
● Organisation and Cleanliness
● Administrative and Office Support
● Adaptability and Flexibility
● Problem-Solving and Initiative
● Team Collaboration
● Conflict Resolution and Mediation
Assistance
● Interest in Bookkeeping and Finance
● Confidentiality and Professional Integrity
● Workplace Safety and Compliance
● Reliability and Dependability
PROFESSIONAL DEVELOPMENT, TRAINING & EDUCATION
2024
2015
Executive Secretary (Personal Assistant) Certificate Oxbridge Academy
Modules Completed:
Human Resource Management 1
Marketing Management 1
Basic Business Communication
Advanced Office Administration
National Senior Certificate
Heatherdale Secondary schools
WORK HISTORY
2020– Present
General Worker at Auto Pedigree, Bloemfontein
Maintained cleanliness and order within the workshop area to ensure a safe and organized workspace.
Assisted workshop technicians by preparing tools, equipment, and supplies.
Supported the maintenance and storage of workshop tools and equipment.
Performed general upkeep and cleaning tasks as required for operational efficiency.
2019– 2020
Mediator / PA Assistant at Major Authorize Mediation, Bloemfontein
Managed and organized case files to support mediation processes.
Communicated with creditors on behalf of clients, maintaining professionalism and confidentiality.
Assisted in daily office tasks to support efficient operations.
Scheduled and coordinated meetings for mediation sessions.
Maintained accurate records and ensured timely follow-ups with clients and creditors.
PROFESSIONAL RELEVANT SKILLS
Administrative Support and Record-Keeping – Capable of managing files, maintaining accurate records, and organizing essential documents, ensuring seamless administrative operations.
Professional Communication and Customer Service – Skilled in clear, professional communication with clients and creditors, providing courteous and reliable support to enhance client satisfaction and resolve issues effectively.
Scheduling, Coordination, and Time Management – Able to schedule meetings, coordinate tasks, and manage time efficiently to meet deadlines and keep projects on track.
Workshop Maintenance and Tool Handling – Experienced in maintaining cleanliness and organization in workshop settings, preparing tools, and supporting technicians to promote a safe and productive work environment.
Inventory Control and Attention to Detail – Proficient in tracking supplies and keeping inventories updated, ensuring that resources are well-stocked and organized to avoid disruptions in workflow.
Confidentiality, Discretion, and Professional Integrity – Trusted to handle sensitive information responsibly, maintaining professionalism and protecting client privacy in all interactions.
Adaptability, Problem-Solving, and Team Collaboration – Able to adapt to new tasks, solve challenges proactively, and work well with colleagues, fostering a cooperative environment to achieve shared goals. REFERENCES
Available upon request
Contact this candidate