Customer Service Data Entry
Resume:
OBJECTIVE
EXPERIENCES
EDUCATION
Enthusiastic and organized business owner with
a background in healthcare, seeking roles in
administration, customer service, or PR within
hospitals or companies. Strong communication
skills, client-focused, and committed to
delivering efficient, professional support in
dynamic environments.
High School Diploma
Horizon Private School, June 2020
Abu Dhabi, UAE
*****.******@*****.***
Proficiency Healthcare Diagnostics Labs, Abu Dhabi Jan 2024 - Mar 2024 Internship
Data entry, specimen collection, processing, and handling. Equipment’s Maintenance and quality control (QC).
Greeting patients and guiding them into their appointments Siddiq Gifts shop October 2018 - July 2025
Administration & Customer Service
Scheduling meetings, travel arrangements and budget managemen. Adapted communication style based on the needs of diverse callers. Provided excellent customer service by addressing inquiries and managing urgen calls Pure Lab, Al Ain Jan 2025 - Mar 2025
Internship
Tawam Hospitals
Pre-analytical: Receiving samples, Send out samples, phlebotomy Data entry, troubleshooting, QC and equipment maintenance Sheikh Tahnoon Medical Center
Histopathology: types of cell tissues, Sample processing and result interpreting Hematology (ESR, Blood analysis tests)
Mona Ahmad Ranjbar
Potted Ceramics
Self employed
Handled end to end customer service, ensuring high satisfaction rate. AWARDS & CERTIFICATES
• Project Management Professional PMP,
September 2025
• Microsoft: Microsoft 365 Fundamentals, July
2025
• Introduction to Quality Management. July 2025
• Basic Life Support training session, April 2025
• IELTS score: 6.5, April 2025
• NIDA clinical trials network certificate, GOOD
CLINICAL PRACTICE. Jan 2025
• Health and Safety Practices in the Laboratory
certificate by Alison Jan 2024
Managing financial tracking and budgeting, maintaining profitability while supporting growth Led timeline and project management for large-scale custom orders, events and collaborations. Developed effective social media marketing strategiesthrough, growing the brand engagement August 2021 - present
• Time management
• Multitasking.
• Attention to Detail
• Accurate documentation.
• Fluent in English and
Arabic.
Soft Skills:
• Biostatistic: SPSS
• Proficient in Microsoft office
• Total Quality Management
• Risk Management
• Benchmarking
Hard Skills
REFERENCES
Available Upon Request
Contact this candidate