Administrative

Shayvon Harris

Buena Vista Avenue, Alameda, CA **501 Ph: 914-***-**** Email: ********@******.********.***

Professional Summary

Dedicated administrative and customer service professional with 5+ years of experience providing high-level support across diverse industries. Skilled in client relationship management, negotiation, and transaction support, with a proven ability to build strong client networks. Experienced in utilizing CRM tools, conducting market research, and delivering personalized service to drive satisfaction and long-term success.

Skills

• Client Relationship Management (CRM)

• Negotiation & Conflict Resolution

• Real Estate Transaction & Lead Management

• Market Research & Competitive Pricing

• Proficient in Microsoft Office Suite

• Real Estate & CRM Software Tools

• Customer Service & Personalized Support

• Time Management & Organization

• Networking & Client Development

Work History

Floor Sales Associate (Temporary)

Old Navy, [City, State] 05/2025 – 09/2025

• Guided clients through personalized service, assisting with product selection and transactions.

• Built strong customer relationships and provided follow-up support to enhance loyalty.

• Restocked and organized products to maintain appealing store layout.

• Operated registers to process sales, returns, and exchanges accurately.

Temporary Kettle/Volunteer

Yonkers Salvation Army, Yonkers, NY 09/2020 – 12/2021

• Engaged with diverse populations to collect donations and share organizational services.

• Built community connections while maintaining professionalism in public interactions.

Temporary Administrative Assistant

Industry City, Brooklyn, NY 01/2014 – 03/2017

• Managed high-volume client communications while processing rental payments and tenant requests.

• Maintained tenant files and scheduled conference room reservations.

• Prepared and filed reports on payments, facilities, and maintenance requests with accuracy.

• Supported client relationship management by ensuring consistent service and professionalism.

Clerical Assistant / Cashier

Shoprite Supermarket, Philadelphia, PA 08/2013 – 02/2014

• Assisted customers with inquiries, product location, and quality service.

• Processed employee checks, bonuses, and customer transactions.

• Maintained records and supported multiple departments to ensure efficient operations.

Education

Full Sail University, Winter Park, FL 2018 – 2022 (40 Credits Completed)

Pierce Junior College, Philadelphia, PA 1992 – 1994 (24 Credits Completed)

References

Available upon request

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