Networking, Hardware & Software, Printers, CCTV
Resume:
BELLO RILWAN OLAIDE
Contact: Magodo, Lagos State Email: **************@*****.*** Mobile: +234********** Profile Summary
A highly motivated Computer Scientist with 7+ years of experience in hardware and software domains. Skilled in diagnosing, troubleshooting, and optimizing system performance for efficiency. Adept at solving complex technical issues and minimizing downtime. Passionate about leveraging emerging technologies to drive innovation. Experienced in cybersecurity. Seeking to contribute expertise in a tech-driven organization. Personal Attributes
• Self-
management
• Research and
Planning
• Flexibility
• Access Control
System
• Problem Solving
• ICT Literacy
• Networking
Management
Solution (PMS)
• Interpersonal Skills
• Project Management
• Configuration and troubleshooting skills
• Attention to Details
Experience
Davenoptechnologies – Magodo, Lagos State. 2025 Till Date IT Support Rep.
• Access Control System: Installed, configured and maintained access control system including biometric, RFID, and keypad-based solutions.
• Print Management Solutions (PMS): Deployment and administration of print servers, user quotas, secure print release, and solutions like MyQ application.
• System Administration: Managing and maintaining IT infrastructure, including Windows Server, Active Directory, and Group Policy Objects (GPO).
• Virtualization: Use of VirtualBox and VMware Workstation to build and manage test environments.
• Cloud Services: Familiar with Microsoft 365 suite, Exchange Online User setup, Teams administration.
• User Support: Troubleshooting technical issues across hardware, OS, and application. Hands-on support for desktops, printers, scanners, and network devices.
• Documentation & Reporting: Creating knowledge base entries, logging support activities, and generating usage and performance reports.
Flex Films Africa Pvt. Ltd. - Ogun-State. 2023 - 2025 Executive IT Support
• System Administration: Manage and maintain IT systems, servers, ERP (Java Oracle) and network infrastructure to ensure smooth operations.
• Technical Support: Provide troubleshooting assistance for hardware, software, and network-related issues. Install, configure, and troubleshoot desktops, laptops, printers, CCTV cameras, Routers, Cisco Switches and other IT equipment.
• Data Backup & Recovery: Ensure regular data backups and establish disaster recovery plans.
• System Upgrades & Maintenance: Schedule and execute system updates, patches, and upgrades to enhance performance.
• Network & Connectivity Management: Monitor and optimize internet, LAN, and Wi-Fi networks for efficiency.
• User Training & Support: Train employees on IT systems, security practices, and software applications.
• IT Procurement: Assist in selecting and purchasing IT equipment and software based on organizational needs.
• Cybersecurity: Implement and monitor security measures to protect company data and IT assets.
• IT Policy Implementation: Enforce IT policies, procedures, and best practices across the organization.
• Software & Hardware Management: Install, configure, and update software and hardware components.
MALhub (A Recognized Tech-Hub) - Ilorin, Kwara-State. 2023 IT Officer
• Hardware and Software Installation: Setting up and configuring computer hardware, OS
• Client & Tech Management: Develop skills in engaging with prominent clients .
• Team Collaboration: Work in pairs to ensure project goals and objectives are successfully achieved.
• Research & Knowledge Management: Access and utilize vast knowledge from the World Wide Web to enhance project outcome.
• User Assistance and Training: Providing technical support to staff, addressing inquiries, and offering training on new technologies or systems.
• Troubleshooting Technical Issues: Diagnosing and resolving hardware and software problems, ensuring minimal disruption to daily operations.
• Communication: Explaining technical concepts to non-technical users.
• Collaboration with Vendors: Coordinating with external vendors for hardware repairs, software updates, and ensuring service level agreements are met.
• Documentation: Maintaining records of issues and solutions to build a knowledge base for future reference.
Government Secondary School, Gulma, Kebbi State 2019 - 2020 Teacher (Compulsory Youth Service Year)
• Designed instructional materials to aid learning and improved academic performance by 30%.
• Engaged students in lively discussions, which boosted their confidence and class participation. Kwara State University Computer Repairs Centre (CRC)/Ilorin 2018 - 2019 Intern
• Worked with computer programmers and information technology professionals to set up systems for CBT exams. Resolved technical glitches in record time and ensured the smooth running of exams.
• Increased performance of personal computers in the administrative block by troubleshooting system drives through a comprehensive overhaul.
Mayorsoft Computer Technology 2012 - 2013
Intern
• Supervised the repair of hardware and software. Configured switches and routers. Identified incompatible issues in computer software and fixed them.
• Researched security issues and identified security weaknesses. Developed solutions to strengthen computer software from external bug attacks. Education
• BSc Computer Science – Kwara State University, Malete, 2019
• WAEC – Oladipo Alayande School of Science, Ibadan, 2009 Professional Certification
Database Management System – Microsoft
Environext Development Service - Health, Safety and Environment 1-3 Google – Cybersecurity 1-8
CompTIA a+_Network Specialization 1-3 IBM –
Generative AI 1-3 Cisco – Network Security 1 & 3
References
Engr. Ademola Femi Olowolayemo Engr. Hammed Oyewole Former Asst. IT Manager (Flex Film Africa PVT. LTD.) Network Support (SimbaNet)
+234 903-***-**** +234 s903 355 5648
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