Account Management Senior Financial

DEBRA KARNS KLINGER

717-***-**** ***********@*******.***

Professional Summary

Seasoned Senior Financial Services Manager and Wealth Management Advisor with over 20 years of experience providing account management and partnership development for financial products and services. Extensive experience in all aspects of financial management including cultivating new business partnerships, pipeline development, marketing, financial reporting and analysis, investment advising, and executive account management. Continually exceeds expectations by building valuable relationships and works well with people at all levels of an organization including stakeholders, executive management, partners, sales teams, and clients.

Skills

• Financial Services & Client Advising

• Account Management & Wealth Strategies

• Relationship Management & Client Acquisition

• Partner/Stakeholder Relations & Risk Mitigation

• Financial Reporting & Analysis

• Team Building & Development

• Revenue & Profit Growth

• Investment Banking & Private Equity

• Marketing & Business Development

• Account Management & Pipeline Cultivation

• Client Engagement & Networking

• State & Federal Compliance Oversight

• Research & Financial Data Analysis

• Excellent Verbal & Written Communication

Work History

Senior Financial and Investment Advisor 01/2019 to Current Merrill Lynch Wealth Advisors

• Managing $30M in client assets and serving in a fiduciary capacity to provide proactive financial planning for 50 clients.

• Providing advising and conducting personal wealth management planning and biannual financial reviews for all clients.

• Partnering with Senior VP of Financial Advisors to effectively maintain relationships and identify prospective clients.

• Executing developed strategies to expand business while ensuring timely transaction processing and generating reports.

• Serving as key contact to clients and overseeing onboarding, account management, and problem identification/resolution.

• Rapidly adapting to new technologies and coaching teams to ensure maximum output from available digital resources.

• Leading the firm's initiatives to increase digital engagement among the full spectrum of internal and external partners.

• Reviewing and providing investment best practices for existing processes to identify inefficiencies and optimize SOPs.

• Identifying potential discrepancies with regulatory time service requirements and resolving any issues with management.

• Developing and delivering business strategies and consulting while managing projects and serving as a digital specialist.

• Functioning as a banking specialist and advisor as well as managing banking relationships for Merrill investment clients.

• Approving/declining associate disclosures including outside business activities as well as personal trading accounts.

• Overseeing personal securities transactions and contributions for compliance with regulatory and company guidelines.

• Collaborating with team members to plan and execute activities to support the Compliance Risk Management program.

• Assessing whether business controls are operating as intended and effectively mitigating material compliance and risk. Senior Financial Advisor and Banking 01/1978 to 12/2019 Mellon Wealth Management And Predecessors

• Led retail bank customer service from 1978 to 1994 and served as retail branch manager with 8 employees for 8 years.

• Managed $60M in client assets and provided personal wealth management planning for more than 400 clients.

• Recognized as top sales performer for 10 consecutive years and trained colleagues in 8 branches for investment referrals.

• Evaluated, recommended, and implemented successful investment strategies for individuals and corporations.

• Customized financial plans as well as reviewed and recommended investment products for clients and corporations.

• Educated clients on the use of tax-deferred annuities and other variable insurance products or tax-free investments.

• Built and projected special retirement income strategies that allowed clients to regulate the growth and risks of assets.

• Worked with a team of sales associates and managed and reviewed sales performance and strategies on a weekly basis.

• Delivered guidance on investments, taxes, estate planning, college savings, insurance, mortgages, and retirement.

• Worked with a dedicated team of client service managers and state-of-the-art retirement planning tools and software.

• Educated branch employees on handling customer interactions including sales tactics and closing business opportunities.

• Worked with clients to ensure understanding of rationale and details of financial strategies, products, and services.

• Educated clients on various financial matters and provided professional recommendations on investment opportunities. Technical Skills

Zoom, Webex, Microsoft Office Suite: Word, Excel, Outlook, PowerPoint Community Service & Involvement

• Volunteer – Afterschool Food Programs

• Volunteer – Therapeutic Horse Center

Training, Licenses & Certifications

Continued education for 6 licenses and ChFC designation (held since 2008) Education

The American College – 2006 to 2008

Harrisburg Community College – 1997 to 1999

Dean's List all semesters

Hobbies & Interests

Horseback Riding, Reading, Swimming, Spending Time with Family

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