Medical Records Front Desk

VANESSA L. KENNEDY

*** ***** ** **********, ** 27320

Phone: 313-***-**** Cell: 313-***-****

Billing/Coding/Management

Objective: To obtain a position that would not only expound on my current skills but allow learning and mastering more skills in the current and changing market.

SKILLS:

Register patients, demographics, verify insurance and take co-pays.

Palmetto, One Source

Verification of patient insurances- EPIC

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff

Complete insurance or other claim forms

Interview patients to complete documents, case histories, or forms, such as intake or insurance forms

Receive and route messages or documents, such as laboratory results, to appropriate staff.

Compile and record medical charts, reports, or correspondence

Transmit correspondence or medical records by mail, e-mail, or fax

Answer telephones and direct calls to appropriate staff

Maintain medical records, technical library, or correspondence files

Familiar with multiple billing processes including Medicare and Medicaid

Conforms to guidelines of JHACO (Joint Commission on Accreditation of Healthcare Organization) HIPPA and CHAPS (Community Health Accreditation Partner)

Process physician prescriptions and DME’s to pharmacies and nurses, PT’s and OT’s

Performed medical assisting duties; vital signs, EKG’s, room set up, surgical preparations

Operate office equipment, such as voice mail messaging systems, and Excel spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records

Answer telephones and direct calls to appropriate staff

Experienced with both Kinnser and Synergy software billing, post EOB payments, 2022 ICD-10, CPT and HCPCS Coding and bookkeeping

ECIN

CNA current until 2027

BLS/CPR current until 2027

EMPLOYMENT

CONE HEALTH LeBauer SUMMERFIELD VILLAGE 12/04-08/2025

FRONT DESK

CONE HEALTH EMERGENCY DEPARTMENT- Burlington, NC

PATIENT ACCESS EMERGENCY DEPARTMENT 10/2022- 12/03

ADTS- Reidsville, NC

CNA 2018-PRESENT

HENRY FORD HEALTH SYSTEMS- TROY, MI 2015-2015

BILLING/CUSTOMER SERVICE REPRESENTATIVE

AMERICAN ANGELS HOME CARE- Dearborn, MI 2014-2015

INTAKE FRONT DESK SCHEDULING

PROMPT CARE HOME HEALTH SERVICES LLC - Southfield, MI 2014

OFFICE MANAGER/ BILLER/ INTAKE

Long Life Home Health Care Services- Southfield, MI 2012-2014

Office Manager/ Medical Biller/ Insurance Verification

Classic Home Care Inc. – Plymouth, MI 2007-2011

Medical Biller/Administrative Assistant

Northwest Home Health Services-Farmington Hills, MI 2005-2007

Administrative Assistant/Biller

Continuing Senior Care, - Southfield, MI 2005

Front Desk Receptionist

Patrick A. Charles, M.D. P.C. – Grosse Pointe, MI 2005

Medical Biller/Medical Assistant

Education:

GTCC Medical Billing and Coding License CPC-A May 2022

Schoolcraft College A. A. S. May 2012

References:

Upon Request

Contact this candidate