Customer Service High School

*******************@*****.*** ** Henry Morgan Boulevard, Port Royal 876-***-****

ASHLEY BUCKERIDGE

Professional Summary

Hardworking and team-oriented individual seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Excellent interpersonal skills combined with a superior knowledge of the customer service industry. Committed to utilizing my skills to further the mission of a company. Employment History

• Greet and escort customers to their tables

• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

• Prepare tables by setting up linens, silverware and glasses

• Inform customers about the day’s specials

• Offer menu recommendations upon request

• Up-sell additional products when appropriate

• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization

• Communicate order details to the Kitchen Staff

• Serve food and drink orders

• Check dishes and kitchenware for cleanliness and presentation and report any problems

• Arrange table settings and maintain a tidy dining area

• Deliver checks and collect bill payments

• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

• Follow all relevant health department regulations

• Provide excellent customer service to guests

Under Study Accountant, Chen Green & Co., Kingston October 2019 — March 2020

• Assist in organizing files on the computer

• Carry out errands for the office

Filing Clerk, Scientific & Medical Supplies Ltd, Kingston April 2021 — April 2021

• organized filing cabinet to make files easy to access

• Provide information to customers

• Answer the telephone

Education

CSEC Subject, Portmore Community College, Portmore Details

Skills

Multitasking Skills

Client Confidentiality

Problem Solving Skills

Safe Driving Skills

Excellent Oral and Written

Communication Skills

Customer Service Skills

*******************@*****.*** 10 Copenhagen Ave Passage Fort 876-***-**** Waitress, Gloria's Seafood Restaurant, Kingston

May 2018 — March 2023

• Carry dirty plates, glasses and silverware to kitchen for cleaning 10 Copenhagen

Ave Passage Fort

876-***-****

*******************@*****.***

September 2015 — July 2016

• Office Administration - 3

High School Diploma, GreaterPortmore High School, Greater Portmore September 2009 — July 2014

Four (4) CSEC Subjects

• English A - 3

• Food & Nutrition - 3

• Principles of Business - 3

• Human & Social Biology - 3

NCTVET Certificate

• CFP (Cookery) Commercial Food Preparation Level 1 Professional Profile

• Honest and Reliable: Strong morals and ethics ensure honesty, reliability, and the ability to undertake tasks responsibly.

•

• Profound team working ability: I am a team-oriented individual, as I believe working together in teams can get the job done sooner and even better and can develop me personally as an individual.

References

References available upon request

*******************@*****.*** 10 Copenhagen Ave Passage Fort . 876-***-**** Flexible: Understanding of the need to remain flexible to support last-minute demands and changes. Comfortable in changing environments and situations, ensuring the ability to always remain flexible and adaptable.

Contact this candidate