Business Development Incident Response

Dr. Burzin Bharucha

CCO CIO CISO DPO Program & Portfolio Director Cybersecurity Strategist Transformation & CMMI Expert

+1-720-***-**** *******@***.*** LinkedIn

EXECUTIVE SUMMARY:

• Globally recognized cybersecurity, compliance, and technology transformation leader with over 45 years of multi-sector experience across BFSI, government, healthcare, manufacturing, telecom, energy, and public services. Proven expertise in client account ownership, profitability, and utilization optimization, pipeline growth, business development, CISO/BOD advisory, and full-spectrum cybersecurity service portfolio delivery.

• Expert in shaping executive perspectives, influencing budget allocation, securing multi-million-dollar contracts, and leading cross-functional, multi-regional teams to deliver measurable improvements in resilience, compliance maturity, and revenue performance.

KEY ACHIEVEMENTS

• Cost Optimization & IT Resilience: Reduced operational costs by 30% via strategic cloud migrations, third-party vendor consolidation, and enterprise IT infrastructure modernization.

• Cybersecurity & Compliance Maturity: Reduced security incidents by 35% by deploying threat intelligence systems, incident response frameworks, and cyber resilience drills across 45+ locations.

• Salesforce-Led Investigations: Directed Salesforce Lightning migration for 150+ legacy applications across Colorado, embedding compliance workflows and legal-grade case management.

• Governance & Data Leadership: Established a Data Centre of Excellence (DCoE), enhancing compliance reporting, data management, and cross-agency IT resilience within public sector operations.

• Strategic M&A & Zero Incident Integration: Successfully led the merger of National Bank of Abu Dhabi and First Gulf Bank into FAB, ensuring zero cybersecurity incidents and seamless regulatory integration.

• Global Compliance Training Impact: Conducted 150+ compliance and cybersecurity training sessions impacting over 150,000 professionals globally, increasing awareness from 60% to 96%.

• Innovation & Public Recognition: Spearheaded Bahrain’s Real Estate Information System, resulting in 20% GDP growth; led RFID rollout that earned the UN Public Service Award. CORE COMPETENCIES

• Account Leadership, Client Relationship Management & Engagement economics (FTE Utilization, Effective Rate, Backlog)

• Cybersecurity Program Leadership & Delivery Excellence of Incident Response & Threat Intelligence Advisory

• Offensive Security Testing & Cyber Defense Monitoring

• Business Development through proposal writing & crisp SOW Drafting

• CISO/BOD-Level Executive Briefings & Thought Leadership

• Security Architecture & Compliance (ISO 27001, NIST, GDPR, HIPAA, DPDP, SAMA)

• Project & Portfolio Management (PMP, Agile, Lean Six Sigma)

• Cross-Functional Stakeholder Engagement & Change Enablement PROFESSIONAL EXPERIENCE

Caregiver @ A Place at Home South Denver, Colorado, CO May ‘25 – Present

• Provide ADL support (bathing, dressing, grooming, mobility) with empathy and clinical precision.

• Administer medications by QMAP (CO) standards; minimize errors and ensure continuity of care.

• Deliver emergency care using CPR, First Aid, and BLS (AHA) certifications; improve response time and outcomes.

• Manage dementia cases using proven behavioral strategies; increase cooperation and reduce agitation.

• Enforce infection control and fall prevention protocols aligned with OSHA/CMS.

• Uphold HIPAA compliance; protect client data and report elder abuse risks.

• Scored 98% across 10 Care Academy certifications (infection control, transfers, IADLs, dementia, etc.).

• Reduced ER visits by 30% through proactive care, improved client retention with compassionate, personalized support, lowered risk and cost via strict protocols. Currently pursuing CNA certification (SDSNA, Oct ‘25) Dr. Burzin Bharucha

CCO CIO CISO DPO Program & Portfolio Director Cybersecurity Strategist Transformation & CMMI Expert

+1-720-***-**** *******@***.*** LinkedIn

Chief Compliance Officer (CCO) & Member of the Board (On an Honorary basis) Internset Pvt. Ltd. & Stipent Treasury – Internset DAO LLC Mumbai & Wyoming, Cheyenne Sep ’24 until Date

• Designed DAO governance aligned to multi-jurisdictional compliance frameworks, achieving 100% audit readiness.

• Led global account management for blockchain compliance, securing investor confidence, and pipeline expansion.

• Drafted and executed SoWs for token lifecycle risk management, increasing operational efficiency by 20%.

• Advised Board on strategic adoption of cyber defense and data protection controls in DeFi platforms.

• Mentored internal compliance and legal teams while spearheading multi-national stakeholder engagement to institutionalize trust, transparency, and investor protection. Senior Solutions Technology Lead & Enterprise Architect Jan ’25 – Apr ’25

(Contracted via Speridian Technologies LLC, Albuquerque, NM) At the State of Colorado – Governor’s OIT, CDHS

• Owned statewide modernization program across 64 counties, embedding HIPAA, CJIS, and FedRAMP-aligned controls.

• Led account delivery economics, monitoring utilization, backlog, and cost-performance metrics.

• Partnered with state leadership to shape cybersecurity budgets and program prioritization via BOD-level briefings.

• Aligned Salesforce Lightning migration with compliance workflows, reducing technical debt by 60%.

• Secured follow-on modernization scope worth $3M by demonstrating measurable infrastructure efficiency gains, achieving a 100% federal alignment, enhanced system resilience, improved stakeholder accountability, and positioning the State for long-term digital governance maturity. Administrative Executive / Front Desk & Night Audit Supervisor Zarrin Hospitality Group Inc., Denver, Colorado Oct ‘24 – Dec ‘24

• Directed guest-facing operations, ensuring service quality and operational profitability.

• Introduced process automation, reducing admin time by 20% and improving audit accuracy.

• Managed departmental budgets, resource allocation, and backlog of guest requests to ensure service continuity.

• Strengthened client satisfaction pipeline through repeat customer engagement and loyalty-building initiatives. Senior Cybersecurity Advisor/Senior Manager, Data Protection Lead Ernst & Young LLP Mumbai, India May ‘19 – Sep ‘24

• Owned multi-million-dollar BFSI and healthcare accounts, increasing engagement profitability by 20% via optimized FTE utilization.

• Partnered with sales to develop SoWs/WBS, securing $5M in pull-through engagements.

• Delivered CISO/BOD threat intelligence briefings, influencing strategic budget allocations.

• Directed ISO 27001, GDPR, HIPAA, DPDP-aligned transformations, reducing audit gaps by 35%.

• Integrated Salesforce-based compliance automation to improve investigation workflows and backlog resolution.

• Directed $ 10 M+ cybersecurity modernization for M&A and IT/OT environments, unifying enterprise controls under ISO 27001, SOX, HITRUST, and UEBA frameworks.

• Authored IT operational playbooks and standardized documentation to support secure, maintainable enterprise environments.

• Delivered C-level training for 1,500+ executives, bridging legal risk with business-aligned cybersecurity maturity models.

Dr. Burzin Bharucha

CCO CIO CISO DPO Program & Portfolio Director Cybersecurity Strategist Transformation & CMMI Expert

+1-720-***-**** *******@***.*** LinkedIn

Principal System Transformation & Strategy Architect Self-Employed Mumbai, India to Denver, Colorado, and Houston, Texas, USA Oct ‘18 – Apr ‘19

• Directed IT modernization programs across travel, logistics, and hospitality sectors, delivering $1M+ annual savings.

• Scoped and executed SoWs for cloud-first transformations and compliance upgrades.

• Provided advisory to C-level leadership on regulatory alignment for HIPAA, CCPA, and PCI-DSS compliance.

• Enhanced operational agility by 20% through digital workflow redesign and governance integration.

• Engineered PCI-DSS compliant B2B/B2C customer platforms, accelerating market adoption by 25% and boosting transaction security.

• Revamped third-party data-sharing protocols through a risk-based contract governance model, reducing privacy exposure and improving vendor accountability.

• Reduced infrastructure costs by 30%, improved agility and stakeholder confidence by 20%, and decreased third-party exposure by 40% with GDPR/NIST/ISO-aligned risk models. Director of Program Management, ITGRC & Cybersecurity Mar ‘18 – Sep ‘18

(Contracted via Aujas Networks LLC, Sharjah, UAE) At Al Rajhi Bank (ARB) Riyadh, KSA

• Owned enterprise account delivery, achieving 100% compliance with SAMA controls.

• Managed program economics, including backlog, FTE allocation, and profitability KPIs.

• Delivered central bank audit readiness and reduced incident response time by 35%.

• Reduced third-party risks by 20% through structured vendor governance frameworks.

• Embedded cyber governance workflows into CXO-level dashboards, providing real-time executive visibility into policy enforcement, incident response, and SAMA KPI adherence.

• Standardized the cybersecurity governance playbook across divisions, enabling faster cross-functional alignment and control harmonization.

Senior Manager, Information Security Jun ‘17 – Feb ‘18

(Contracted via SAAPA Technology Consultancy LLC, Abu Dhabi, UAE) At First Abu Dhabi Bank (FAB), UAE

• Directed post-merger (National Bank of Abu Dhabi and First Gulf Bank) cybersecurity integration, ensuring zero incidents across $200B assets.

• Scoped, developed, and managed Group Security Office blueprint, SoWs for compliance upgrades across ISO 27001, PCI-DSS, GDPR, and SWIFT requirements.

• Reduced vendor-related risks by 20% via lifecycle assessment and governance controls.

• Delivered regulator briefings on resilience and cyber risk posture.

• Architected and documented end-to-end IT operational policies during post-merger integration, enhancing support team alignment.

• Managed infrastructure lifecycle planning across banking divisions, aligning decommissioning and acquisition cycles to business needs.

• Designed and operationalized a Third-Party Risk Management (TPRM) framework across 3,500+ vendors, incorporating risk tiering, onboarding protocols, and subcontractor due diligence.

• Conducted comprehensive audits focused on data sharing risks, subcontractor compliance, and regulatory violations, aligning with legal and procurement units for unified control mapping.

• Rolled out security awareness programs to over 9,500 employees, reducing policy violations by 25% and uplifting organizational cybersecurity literacy.

• Fortified governance during high-stakes M&A activity across FAB’s global footprint. Dr. Burzin Bharucha

CCO CIO CISO DPO Program & Portfolio Director Cybersecurity Strategist Transformation & CMMI Expert

+1-720-***-**** *******@***.*** LinkedIn

Senior Program Manager, Cybersecurity Sep ‘16 – May ‘17

(Contracted via ProVise Management Consultancy LLC, Dubai, UAE) At The National Bank of Abu Dhabi (NBAD), UAE

• Led multi-country GRC unification, achieving 100% compliance across 19 jurisdictions.

• Controlled engagement economics with optimized resource allocation and reduced audit closure timelines by 20%.

• Scoped large-scale SoWs for cybersecurity architecture, threat detection systems, and operational resilience programs.

• Increased post-merger efficiency by 15% through standardization and consolidation

• Integrated Legal, IT, and Procurement teams under a consolidated privacy policy, standardizing approval workflows, shared risk registers, and compliance accountability.

• Deployed real-time threat monitoring systems, enhancing detection and reducing cyber risk exposure by 30% through intelligence-driven mitigation strategies.

• Produced audit-ready documentation and corrective action plans for post-merger regulatory validation and strategic risk posture alignment.

Chief Knowledge Officer & Principal Consultant

CISO Academy Pvt. Ltd. CISO Cybersecurity Pvt. Ltd., Gurugram, Haryana, New Delhi Oct ‘15 – Aug ‘16

• Managed BFSI sector cybersecurity readiness, achieving a 30% reduction in SAMA audit non-conformities.

• Oversaw training program delivery, maximizing instructor and resource utilization.

• Scoped and developed SoWs for cyber literacy and simulation programs.

• Increased workforce cyber literacy by 40% via SCORM-based LMS deployments.

• Served as a founding thought leader behind Digi-Proctor, a vigilance-integrated proctoring platform now adopted by universities across India and the MENA region for secure, cross-border online assessments.

• Worked with academic boards and regulators to implement behavioral analytics, video surveillance, and exam integrity controls, transforming remote education into a legally defensible and audit-ready framework.

• Delivered strategic cybersecurity awareness programs, enhancing institutional readiness across sectors by embedding policy literacy, incident response drills, and audit preparation into staff training. IT Manager, Projects & Information Security

Midal Cables Ltd. Manama, Bahrain Jul ‘14 – Sep ‘15

• Led IT modernization for industrial workflow modernization by implementing Manufacturing Execution System

(MES) automation integrated with Oracle EBS, eliminating manual dependencies and streamlining production cycles, increasing efficiency by 15%.

• Scoped and delivered SoWs for security protocols protecting manufacturing data.

• Reduced downtime and improved quality control via real-time analytics integration.

• Improved real-time data capture, validation, and traceability on the shop floor, enhancing production decision-making, defect reduction, and audit accuracy.

• Designed and implemented IT security controls for industrial systems, safeguarding critical assets from unauthorized access and operational failure.

• Digitized error-prone paper-based processes, synchronizing them with enterprise resource planning (ERP) systems to boost traceability and reduce rework.

Dr. Burzin Bharucha

CCO CIO CISO DPO Program & Portfolio Director Cybersecurity Strategist Transformation & CMMI Expert

+1-720-***-**** *******@***.*** LinkedIn

Adjunct Professor – Served at The US Navy, Air Force, and Armed Forces – 5th Fleet University of Maryland University College (UMUC) Manama, Bahrain Apr ‘14 – Sep ‘15

• Delivered graduate and undergraduate courses on cybersecurity, aligning with DoD training requirements.

• Integrated military-specific threat intelligence and forensics into curriculum.

• Achieved 95%+ course completion rates with high student satisfaction.

• Coordinated with military education leads to aligning learning outcomes with DoD 8570 training pathways and active cyber defense requirements.

Advisor & Consultant – Information Technology & Cybersecurity Survey & Land Registration Bureau Manama, Bahrain Feb ‘09 – Mar ‘14

• Led national transformation initiatives in land records governance, operational transparency, and IT compliance, culminating in ISO 27001 and ISO 9001 certifications for security and quality assurance.

• Designed and deployed RFID-based legal document tracking systems, reducing misplacement risk, streamlining records workflows, and driving 20% cost savings.

• Served as a strategic advisor to the Director General on e-governance modernization, digital public services, and regulatory policy enhancements aligned with Bahrain’s national digitization roadmap.

• Conducted institutional training for IT and records personnel on RFID, ISO controls, and compliance protocols, improving operational continuity and audit preparedness, by earning UN Public Service & eGovernment Awards for innovation in transparency, audit readiness, and service modernization within a sovereign registry ecosystem. Vice President, Information Security & Risk Assessment VFS Global Services Pvt. Ltd. Mumbai, India Nov ‘07 – Jan ‘09

• Led global security and risk governance for 370 Visa Application Centers (VACs), partnering with border and immigration agencies of 50+ countries to ensure operational integrity, data privacy, and service continuity.

• Directed the enterprise-wide rollout of ISO 27001 certification, standardizing compliance and elevating audit readiness across all global VACs.

• Deployed biometric security systems and access controls, aligning with embassy security standards and enhancing personnel verification.

• Built and managed a 24/7 global Security Operations Center (SOC) for incident monitoring and real-time threat mitigation across regions.

• Developed and achieved 100% GRC frameworks globally, which reduced response latency through continuous monitoring and secured high-value government contracts by industry-leading compliance and reliability. Chief Information Systems

Survey & Land Registration Bureau Manama, Bahrain Jul ‘05 – Oct ‘07

• Directed a national IT modernization program focused on digitizing land records, deploying GIS technologies, and transforming cadastral mapping and document access productivity by 25% across four regional offices.

• Engineered a resilient IT infrastructure, achieving 99.9% uptime, with integrated disaster recovery and monitoring capabilities to ensure continuous land registry operations.

• Transformed the national map library into a digital repository, automating validation workflows and enhancing citizen-facing services.

• Collaborated with government agencies to align land management systems with development plans and public transparency mandates.

• Institutionalized IT governance, network scalability, and land parcel accuracy through digital innovation and cross-agency system integration.

Dr. Burzin Bharucha

CCO CIO CISO DPO Program & Portfolio Director Cybersecurity Strategist Transformation & CMMI Expert

+1-720-***-**** *******@***.*** LinkedIn

Vice President, IT & Telecommunications

The Hongkong & Shanghai Banking Corporation (HSBC) Ltd. Mumbai, India Dec ‘01 – Jun ‘05

• Led strategic IT governance, data protection architecture, and 24/7 infrastructure optimization across HSBC’s Asia-Pacific (APAC) region, aligning operations with CIASP (Confidentiality, Integrity, Availability, Secrecy, Privacy) principles.

• Designed and implemented HSBC’s proprietary CIASP framework, reducing breach incidents by 30% and elevating regional data privacy standards across high-risk markets.

• Directed ISO certification programs for enterprise IT systems, aligning audit controls with external regulatory mandates and internal policy enforcement.

• Streamlined ATM and branch network systems to ensure round-the-clock banking availability, strengthening customer experience and operational continuity.

• Consolidated vendor contracts and standardized incident response and disaster recovery protocols, achieving significant cost savings and SLA consistency.

• Saved and secured $ 2 M+ in annual savings through vendor optimization, enhanced audit readiness and maturity compliance, and maintained uninterrupted service availability across regional banking operations. Principal Consultant & Group Technical Automation Manager Microsoft India Ltd. Mumbai, India, Dubai, UAE, & Redmond, USA Sep ‘99 – Nov ‘01

• Led cross-regional enterprise automation and IT framework implementation across Microsoft assignments in India, the Middle East, and North America—driving adoption of Microsoft Security Framework (MSF) and optimizing Active Directory environments.

o India Assignment: Executed nationwide rollout of Microsoft Security Framework, increasing adoption by 30% across India’s partner ecosystem.

o Dubai Assignment – Gulf News: Automated editorial workflows for publishing clients, cutting publication cycle times by 20%, and improving system throughput and delivering PLC-based automation across print facilities and unified interdepartmental workflows, reducing production waste by 5%, boosting operational productivity by 25%.

o USA Assignment – Redmond: Conducted localization training on MSF and Windows 2000 for Western Indian teams, improving deployment effectiveness by 35%, and architected Active Directory virtualization for Indian Oil Corporation, achieving 99.9% uptime across 4,000+ enterprise nodes. Head of IT & Systems

Mid-Day Multimedia Ltd. Mumbai, India Jun ‘95 – Sep ‘99

• Spearheaded the digital transformation of editorial and publishing systems, automating content collation, editing, and distribution workflows to meet real-time news demands. This led to an Increased operational efficiency by 20%, enhanced news delivery accuracy, and positioned Mid-Day Multimedia as a digitally enabled leader in India’s evolving media landscape

• Reengineered IT infrastructure for 24/7 newsroom continuity, deploying high-availability networks and failover systems to support uninterrupted media delivery.

• Integrated content management systems (CMS) with digital and print distribution pipelines, reducing manual effort and accelerating publishing turnaround.

• Aligned IT strategy with newsroom priorities, supporting multi-platform dissemination and dynamic editorial timelines through collaborative systems planning.

• Implemented redundancy, load balancing, and disaster recovery protocols to ensure resilience and zero downtime across regional publishing operations.

Dr. Burzin Bharucha

CCO CIO CISO DPO Program & Portfolio Director Cybersecurity Strategist Transformation & CMMI Expert

+1-720-***-**** *******@***.*** LinkedIn

CERTIFICATIONS

• BLS, CPR, First Aid, and appearing for CNA by Oct ‘25

• C CISO, C EH, C HFI, CISSP, CISA, CISM, CRISC, CSSLP

• PMP+, ITIL v3.0, Lean Six Sigma Black Belt (LSSBB)

• Certified Scrum Master, Certified Agile Professional

• Certified CMMI Professional (CCP)

• CISCO Security+, CCNP, CCNA, CNE, Unix

• Certified Checkpoint & Nokia Firewall System Administrator (CSA-CP & N)

• ISO/IEC 27701 (PIMS), ISO/IEC 27031 (ICTR-BCM)

• ISO/IEC 22301 (BCMS), ISO/IEC 27001 (ISMS)

• ISO/IEC 20000 (ITSM), ISO/IEC 9001 (QMS)

• MCP, MCSE, MCSA, Oracle DBMS

EDUCATION

Great Lakes Learning – In Partnership with The University of Texas at Austin

• McCombs School of Business Jun ’19 – May ‘21

o Associate/Postgraduate Diploma in Artificial Intelligence for Leaders Global Accreditation Board for Distance Learning (GABDL) Under the Arab Accreditation Council (AAC)

• Cambell State University, San Francisco, California o Ph.D. Computer Network Engineering & Security Risk Management Apr ’09 – Aug ‘12 o M.Sc. Information Technology & Computer Systems Engineering Jan ’01 – Apr ‘06 o B.Sc. Information Technology Jun ’97 – Sep ‘00

Datamatics Institute of Management, Bombay, India

• Associate/Postgraduate Diploma in Computer Science Jan ’85 – Apr ‘87 The University of Bombay, India

• B.Com. Financial Accounting & Audit Jun ’84 – Apr ‘87 KEY PROJECTS & ACCOMPLISHMENTS – ARTIFICIAL INTELLIGENCE Jun ’19 – May’21 1. Capstone: RetailViz™ - An AI-powered retail optimization platform using computer vision & supervised learning.

• Contribution & Impact: Designed a 3–5-year roadmap with CAPEX/OPEX planning through the leadership of a four-member team to deliver actionable insights 2. Deep Learning – Bank Sentiment Complaint Analysis and Prediction

• Contribution & Impact: Applied NLP to predict banking preferences and sentiment, which enabled service improvements and targeting

3. Unsupervised Learning – WiFi Distribution Clustering

• Contribution & Impact: Built a segmentation model for network optimization and proposed an AI team structure & data science roles

4. Supervised Learning– Telecom Customer Churn Prediction POC

• Contribution & Impact: Built a classification model for churn detection, with actionable telecom strategy insights

5. Neural Networks & Ensemble Models- Hotel Reservation Cancellation Predictor

• Contribution and Impact: Developed a model to forecast booking cancellations, which enhanced operational decisions in hospitality

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