Fluent Spanish / English have had management and HR roles

Crystal Ledesma

**** * *******, **********, ** **316 302-***-**** ****************@*****.***

Professional Summary

Experienced office secretary with 18 years in administrative roles. Skilled in office efficiency, fluent bilingual communication, managing schedules, and handling confidential information. Proficient in QuickBooks and experienced in logistics and warehouse operations. Known for strong client relationships, adaptability, and thriving under pressure. Dedicated to teamwork and project success. Seeking to use extensive office administration experience as an Office Secretary.

Professional Experience

Secretary, Gore Enterprises

Feb 2023 — Jul 2025 Brownfield, TX

- Managed executive schedules and coordinated meetings to optimize workflow.

- Prepared and edited correspondence, reports, and scheduling for all businesses.

- Maintained confidential files and documentation for companies including A Joke Towing, KP Trucking, and Gore Cold Storage.

- Oversaw operational needs for a tow service and trucking company, including dispatch, billing, and DOT compliance.

- Handled QuickBooks-based invoicing, AP/AR tracking, and monthly financials.

- Gained bonded warehouse experience through coordination of cold storage compliance and inventory control.

- Established communication channels with customers.

- Assisted in project management tasks, tracking progress and deadlines.

- Oversaw AP / AR processes.

Supervisor, Beltran Consulting

Jul 2020 — Nov 2022 Brownfield, TX

- Supervised daily operations at Beltran Consulting to ensure efficiency and compliance.

- Managed field communications and correspondence, facilitating effective information flow.

- Coordinated schedules and meetings, optimizing time management for the team.

Owner, Sanchez Construction

Jul 2006 — Jun 2020 Greenwood, DE

- Oversaw all aspects of business operations at Sanchez Construction.

- Managed project budgets, timelines, and resource allocation effectively.

- Developed strong client relationships, enhancing customer satisfaction and retention.

- Coordinated administrative tasks, ensuring smooth workflow and communication.

- Trained and supervised staff, fostering a collaborative team environment.

Education

GED, BEC

Aug 2003 — May 2004 Brownfield, TX

Skills

QuickBooks · Bonded Warehouse Experience · Adaptability · Customer Service · Team Collaboration · Bilingual (Spanish/English) · Communication · Fast Learner · Ability to Work Under Pressure · Payroll · Human Resources

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