Phillip Thomas
Oxon Hill, MD 20745
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SUMMARY
Seeking a challenging position where I can use my professional skills with the opportunity for greater responsibility and growth.
QUALIFICATIONS
30 years of experience with Event Services, Hospitality, Food Service/Utility Worker, Custodian, Warehouseman, Ground Maintenance Work
EDUCATION
GED – Maryland Board of Education 06/1987
PROFESSIONAL EXPERIENCE
Livingston House 8/2023 – 12/2023
Utility Cleaner Washington, DC
Assist with Cooks with preparing meals for residents daily.
Operates dishwashing machine ensuring water temperature is accurate with soap and drying
materials.
Maintain organization of dishware, smallware’s, pots and pans in storage room.
Responsible for cleaning the food production and the kitchen area, including walls, floors and
other areas as necessary.
Responsible for removing garbage and recyclables from the kitchen and depositing them in the
appropriate venue garbage and recycling area.
Responsible for cleaning the kitchen equipment and ensuring items disassembled for cleaning
are properly reassembled and operational.
Performs all other related duties as assigned and required.
Kimpton Carlyle Hotel 3/2018 – 7/2023
Houseman Washington, DC
Cleaned and maintained the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
Cleaned and maintained the appearance of the surrounding areas of the hotel, including the sidewalk, brass awning poles, signage, entrance and alley.
Cleaned and set-up meeting room functions according to the function sheets.
Cleaned and maintain the back of the house area, including the employee break room, the changing rooms, the hotel laundry room, the compactor area, and the employee restroom.
Set up and maintained complimentary hotel lobby functions including the morning coffee service and the nightly concierge events.
Delivered housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
Checked and replenished supplies and cleaning tools.
Phillip Thomas
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Hyatt House 8/2017 – 2/2018
Houseman Washington, DC
•Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order.
•Maintain hallway, reporting maintenance issues and special cleaning assignments (i.e. carpet clean or repainting areas.
•Clean stairwells, elevators and hallways free from debris and room service trays.
•Retrieve soiled linen and garbage from Guest Rooms and Room Attendants carts
•Vacuum, buffer floors, carpet clean and pressure washer as needed.
•Attentive to guests, answering questions and getting additional help when it’s needed.
•Assist guest with baggage and room service daily.
•Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs).
Providence Hospital 2/2017 – 8/2017
Housekeeper Washington, DC
Provided quality customer service to customers by providing one-on-one attention to detail.
Swept, scrubbed, mopped and polished floors.
Vacuumed carpets, rugs and draperies.
Shampoo carpets, rugs and upholstery.
Cleaned metal fixtures and fittings.
Emptied and cleans trash containers.
Disposed of trash in a sanitary manner.
Cleaned washbasins, mirrors, tubs and showers.
Wiped down glass surfaces.
Made up beds and changes linens as required.
Realigns furniture and amenities according to prescribed layout.
Responded to guest queries and requests.
Responded to calls for housekeeping problems, such as spills and broken glasses.
Performed other duties as assigned.
Aramark 1/2016 – 1/2017
Utility Worker Washington, DC
Perform cleaning duties as sweeping, mopping of floors, and vacuuming of seats and upholstery using appropriate cleaning equipment.
Washed worktables, dishes, walls, refrigerators, meat blocks and other food prep surfaces.
Ensuring proper handling and disposal of waste to designated containers
Assisted with banquet table and front of the house set up.
Maintaining cleanliness of the kitchen with specialized equipment.
Maintaining hard floor surfaces, including scrubbing, mopping, burnishing, stripping, and waxing as well as carpeted surfaces, including extracting, interim cleaning, spotting, drying, and vacuuming.
Distributed supplies, utensils and portable equipment as needed.
Assisted with loading or unloading and delivering supplies and products.
Transferred supplies and equipment between storage and work areas.
Phillip Thomas
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Glacier Health Services 11/2014 – 11/2015
Event Staff Alexandria, VA
Set up conference rooms for scheduled meetings and events.
Read and understanding all Banquet function floor plans
Ensures that all required items are provided according to instructions.
Prepared food for delivery to conference rooms.
Maintains cleanliness of banquet function spaces.
Assist guest or contact person for needed necessary items such as, extra chairs, tables, etc.
Set up and breaks down all equipment at the end of the function.
Informs supervisor of guest complaints and compliments.
Melwood Horticultural Inc 6/2011 – 5/2014
Custodian Upper Marlboro, MD
Responsibilities included overall cleaning such as, cleaning hallways, lobbies, restrooms, corridors, elevators, stairways and other work areas
Scrubbed, waxed and polished floors using brooms, mops and powered scrubbing and waxing machines.
Dusted furniture and equipment. Polishing metalwork such as fixtures and fittings.
Washed windows, door panels and sills.
Emptied wastebaskets. Transporting trash and waste to disposal area.
Replenished bathroom supplies on my daily schedule.