Medical Assistant Customer Service

Devina Longoria

*********@*****.*** Visalia, CA

OVERVIEW

Experienced in managing office operations, providing customer service, handling inventory, and training staff. Skilled in organizing appointments, processing merchandise, and maintaining a clean and welcoming environment. EDUCATION

Poterville Adult School

January 2009 - September 2009 Certificate, Medical Assistant (Front & Back Office) Lindsay High

2003 Diploma

WORK EXPERIENCE

Handbag Manager Macy's, Inc

November 2023 - April 2025 • Visalia, CA

Processed all incoming merchandise by unpacking, applying sensors, and merchandising items. Setup displays Contributed to credit application goals Opened and closed registers Assisted and trained new employees Always greeted and welcomed all customers Assisted around the store as needed Customer Services Representative Burlington Coat Factory August 2021 - May 2023 • Visalia, CA

Maintained a clean environment Merchandised all items/racks to my department Assisted with cleaning and maintained fitting rooms Processed Lay-a-ways Contributed to store credit applications

Medical Office Manager Valley View Home Health

September 2009 - December 2011 • Porterville, CA

Maintained a clean and orderly work space Greeted and checked in all health care providers and had their daily assignments together along with the patients files and addresses for the day, Answered all incoming calls and returned any missed calls promptly, In charge of the payroll and disbursent or paychecks, Filed all patients daily charts,Provided medical staff with updated charts and care plans for daily visits. Scheduled and confirmed appointments Microsoft programs Medical Manager software Billing and coding LICENSES & CERTIFICATES

Medical Assistant, Front and back Office August 2009 VOLUNTEERING

Kennel technician February 2023 - Present

Porterville Animal Shelter

I assist with maintaining a clean enviroment for the animals, feed and care for them to the best of my ability. Work in the front office, entering data about the dogs, for example; if they are chipped, or if they are altered, and other relevant duties.. NOTABLE SKILLS

Stocking Inventory Time Management Organized Cleaning Staff Training Assisted Merchandising STANDOUT TRAITS

Accountable Dependable Team-player Dedicated

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