IT TECHNICIAN

PHATHOVUYO VIMBI

** **** ******, ******* ***** 15-076******* 060*******

**************@*****.***

OBJECTIVE

Analytical and solution-focused professional with experience in delivering technical support and resolving end-user issues. Track record of installing, configuring, maintaining software, hardware and networking.

SKILLS AND ABILITIES

Excellent communication (verbal and written)

Time management

Collaborative

Basic Cybersecurity and Security+ practices

Analytical and creative

Problem solving

Drives License: C1

EXPERIENCE

Jan 2023

Field Service Engineer, Gijima Holdings PTY LTD

Installing FNB and Standard Bank speed point.

Supporting Total Energies with hardware and software (POS, BOS etc).

Supporting SAPS with desktop support ( e.g installing mouse, HDD, CPU, RAM and System board).

Supporting Sanlam with software and hardware issues.

Complete all tickets that is log with SLA

Current working

Aug 2021- Nov 2021

IT Field Technician, Empowerment Solutions (Browns Matatiele)

Installing POS and SAP system.

Installing Zebra, Lexmark, Neshua printer and Fiori system.

Connecting laptop and PC on the domain and setting up IP address.

Network troubleshooting and maintaining site hardware and software

Feb 2021- July 2021

SAP IT Assistant, United National Breweries, Eastern Cape

Installing SAP System

Deliver support to end users.

Train users how to do Stock count, Stock Take, fresh beer, Isolated alleges etc.

Installing Office 365 and managing computer PC and printers.

Installing Antivirus and update it when necessary.

End of contract

Feb 2020 – Feb 2021

IT Technician, Health System Trust, Eastern Cape

Accessing Facilities all the PC they have in the Department.

Installing SyNCH system and training users how it works.

Installing new PC, Routers and Printer.

Monitoring site and maintaining system.

Working with Tie.Net and HPRS system on the department.

Settings up LAN network.

End of contract

Jan 2017 – December 2019

Junior IT Technician, Phuthuma Technology ( Place at Addington Hospital)

Cloning and Re-imaging corrupt HDD.

Installing System board, HDD, Network card, RAM and CPU.

Remote computers that have issues using Team viewer and remote anywhere.

Joining PC, Printers and Laptops to local domain.

Set BAS and Persal software.

Configure new computes to standard IP address.

Installing OS system Windows 8, 10

Adding new stuff on Active directory.

End of contract

EDUCATION

DEC 2016

DIPLOMA IN INFORMATION TECHNOLOGY, OVAL INTERNATIONAL COMPUTER EDUCATION

Modules: System Networking, Information Systems, Technical Programming, Commercial Programming, Development Software and Project Management.

DEC 2013

MATRIC, MALUTI HIGH SCHOOL

Subjects: IsiXhosa, Second Additional English, Geography, History, Tourism, Life Orientation, Mathematics Literacy.

INDUSTRY CERTIFICATE

MCSA/MCSE

Cloud Platform and Infrastructure ( Windows Server R2)

GRAPHIC DESIGN

Adobe Photoshop

Adobe Illustrator

InDesign

ACCOMPLISHMENT

Top 5 best developed project among 35 project in my final year.

Become the first team to introduce SAP system, SyNCH System in the organisation across region at United National Breweries and Department of Health.

Led and assisted in major successful projects in various industries from public and private sectors.

REFERENCES

Gijima Holidings PTY LTD Empowerment Solutions United National Breweries

Mr Sainty (Team Leader). Mr Jacques Greeff (IT Manager) Mr K Majaji (IT supervisor)

083******* 082******* 083*******

Health System Trust Phuthuma Technology (Addington Hospital)

Mrs N.C Languza ( Supervisor) Mr Jeff Naidoo

081******* 083*******/ 031*******

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