Accounts Receivable Office Manager

LISA FLOYD

****.*********@*****.*** 817-***-****

January 2023-June 30 2025 City of Dacono-Utility Billing Clerk Process monthly utility bills, processed accounts receivable daily. Process recurring ACH’s, EFT’s & Credit cards, monthly, daily cash batches and deposits, end month reports, process reversals and returned payments, issue work orders for Public Works, update customer accounts, upload reports to Badger and Blackboard, answer custo-mer and title company questions by phone and email, send out late payment letters and water leak letters after cross checking water usage reports, look up warranty deeds on county website

LW Survey October 2020-December 2022

Project Administration

Supported 7-9 Project Managers with 3-9 projects each. Ran reports to verify that field employees were billing to the correct phase, that each phase had the correct number of employees working on it, approving field crews time and expenses. Reconciled company credit card every month. Ran spreadsheets to make sure t-he projects were staying on budget, time, and phase and paying. Processed internal budget adjustments, maintained the office, ordered supplies for the local office and two field offices. Made travel arrangements and scheduled catered events. Lakestone Terrace December 2016-Sept. 2020

Business Office Manager

Processed, posted and deposited all account receivables daily. Coded and submitted payables in Yardi. Payroll, general HR, adjusted timecards daily, supervised front office staff of 6, made sure each department stayed within budget guidelines, did background, mvr, and pedophile checks. Went over the apartment lease with new tenants, ordered uniforms, nametags and business cards for new employees. November 2012-November 2016 (laid off)

Operations Admin Assistant-CDM Resource Management Processed service reports, operator reports daily for 20 to 30 techs. Perform on site travel expense and policy training. Supervise the maintenance of building, office equipment and housekeeping. Provide general HR assistance for personnel and technicians. Reconcile all credit card expenses for the oilfield and gas industry. Scheduled all meetings, including catering, logistics and agendas. January 2010-October 2012

Customer Support Specialist-FNB of Granbury

Reset online accounts for customers Processed stop pays and unauthorized account debits. Processed address changes and account closures. Set up customers with online banking. Authorized credits to customer accounts. Floated as teller for 1.5 years to all branches where I performed duties of check cashing, wire transfers, issuing cashier’s checks and making customer deposits. EDUCATION

Business-Richland Community College

Tulsa Community College-Presidents Honor Roll

AMA Credits for Time Management and Communication, Archived Oklahoma Real Estate License SKILLS

Outlook, Excel, Word, Ajera, ADG, Yardi, Service Titan, SagePro, Sales Force, Concur, Share Point, Turbo Tax, Paylocity, Badger, Impresa

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