Customer Service Sales Agent

GANIYU OLAWALE QUADRI

Address: ** ****, *’Close, Block 11, Flat 31, Festac Town, Lagos

Tel: (+234) 081********, 090********

Email: **********@*****.***

CAREER OBJECTIVE

To leverage my skills, knowledge, and experience to deliver excellent results, improve operational efficiency, and contribute to the growth of the organization. My goal is to drive creativity, provide exceptional customer service, and maximize resources to achieve both personal and organizational objectives.

PERSONAL DATA

● Sex: Male

● Date of Birth: 17th October, 1998

● State of Origin: Kwara State

● LGA: Ilorin West

● Marital Status: Single

● Religion: Islam

● Place of Birth: Lagos State

EDUCATION

Lagos State Polytechnic, Lagos State

OND, Business Administration and Management — 2019 – 2021 Jomal Comprehensive College, Lagos State

Senior Secondary School Certificate (SSCE) — 2010 – 2015 WORK EXPERIENCE

Renmoney

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Loan Sales Agent / Customer Relationship Officer

April 2025 – August 2025

● Marketed loan products to potential customers and managed client portfolios effectively.

● Assisted customers through the loan application process while ensuring compliance and accuracy.

● Followed up on leads and maintained strong customer relationships to ensure repeat business.

● Consistently met and exceeded monthly sales targets through successful loan disbursements and renewals.

Continental Loss Adjusters

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Business Developer

2023 – 2024

● Identified and developed new business opportunities to grow the company’s portfolio and revenue.

● Ensured timely payments and performed diligent follow-ups with clients.

● Strengthened customer loyalty by building and maintaining strong, long-term relationships.

● Supported the company in achieving its sales and business development goals. Firstline Hospital

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HMO Officer / Admin Officer

2022 – 2023

● Provided administrative support to ensure smooth daily operations.

● Maintained accurate patient records and liaised with HMOs to facilitate efficient healthcare service delivery.

● Delivered excellent customer service to patients and visitors, resolving issues promptly.

● Assisted in improving office processes through efficient documentation and coordination.

Paramount Life Care

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Customer Service Representative

2021 – 2022

● Interacted with customers to ensure seamless service delivery and high satisfaction levels.

● Maintained up-to-date records and reports for operational accuracy and efficiency.

● Resolved customer complaints professionally and provided tailored solutions to retain clients.

SKILLS

● Excellent communication and leadership abilities

● Strong customer relationship management

● Sales and marketing expertise

● Teamwork and collaboration skills

● Time management and punctuality

● Adaptability to challenging situations

● Proficiency in MS Office Suite (Word, Excel, PowerPoint) HOBBIES

Reading Cooking Traveling

REFEREES

Available upon request

Contact this candidate