Customer Service Diego Ca
Resume:
WENDY LOERKE
San Diego CA *****
*******@***.***
OBJECTIVE
Career Professional Medical Information Specialist looking for an opportunity utilizing my previous work experience while open to learning and taking on new responsibilities. Team player. Self-starter. Able to set goals and exceed standards
SKILLS & QUALIFICATIONS
Proficient in various medical records systems such as Epic, HPF, Centricity, Mckesson, and OnBase
Excellent communication, interpersonal, and organizational skills
Medical Terminology
Microsoft Office Suite
Claims processing 3rd party insurers
Knowledge in HIPPA Regulations
Problem Solving
Confidentiality
Customer Service
Data reconciliation/report preparation
EXPERIENCE
County of San Diego
San Diego CA
Human Services Specialist
Conduct interviews with individuals to determine eligibility for funded programs
Analyzed and processed financial/non-financial paperwork
Calculated award amounts
Apply regulations
Manage and input client information into state database
Carefully review data prior to determining eligibility and authorization
Maintain standards of timely processing within guidelines for compliance
Macy’s Department Store
San Diego CA
Customer Service Sales Associate (temp)
Assist customers with purchases
Process sales and returns
Maintain the department sales floor
Monitor dressing rooms
Scripps Health
La Jolla CA
Health Information Tech Q.A Indexer
Performed scanning, indexing and quality control
Processed ROI (Release of Information) for walk in clients
Handle incoming calls and monitored and routed to appropriate departments
Maintained all HIPPA Regulations
EDUCATION
A.S Degree, Health Information Technology, LaCrosse WI
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