Supply Chain Customer Service
Resume:
Brooklyn,NY,*****
****************@*****.*** Emealio Reynolds
OBJECTIVE
To be a part of a dynamic and goal-oriented team in a reputable organization where my knowledge and expertise can be utilized. A Place where I can grow and develop a high sense of self actualization.
SKILL:
Freight shipping, tracking and forwarding
Supply chain, and Logistic management
Highly skilled in Inventory Control and Inventory management methods (FIFO and LIFO)
Excellent customer service and communication skills written and oral
Knowledgeable in Power BI, QuickBooks, Java, Right-click, Financial Edge NXT, Onesite and other softwares,
Knowledgeable in Microsoft office
(Excel, Word, Teams, PowerPoint, etc.)
Data entry and information analysis (very detail oriented
Shipping and Receiving Coordination both local and international.
Efficient problem solving and effective time management skills.
Strong Leadership and Organizational skills
Distribution management and computer aided dispatching
Bookkeeping- Creating purchases orders, Invoices, Sales Report and Credit Report
Order fulfillment and multi tasking while in a fast-paced environment
Online marketing and selling for different E-Commerce vendor seller platform
Regulatory knowledge and compliance skill
Strong vendor relationship management
EXPERIENCE:
Adapt Community Network, 80 Maiden Lane New York, NY,10038- Financial Technician
Contract (February 2024- May 2025)
●Recording Financial data-entering transactions such as invoices, purchase orders, blankets and other information into the financial system.
●Generating accrual reports for unpaid invoices for the assigned vendors to determine the amount owed.
●Ensuring payment is rendered in a timely and accurate manner to avoid holding onto the vendor account.
●Maintaining financial Software such working with Financial Edge and NXT.
●Communication- providing information to both vendors and programs to avoid miscommunication.
●Accurately solving all discrepancies as it relates to established procedure.
●Ensure all requisitions received from the program are processed in a orderly and timely manner.
●Track and monitor all orders placed and relay information on the program.
●Complete the receipting process once packing slips and invoices are received and update system software.
●Organize and conduct meetings with vendors as it relates to new items, discontinued items and pricing.
●Ensuring the budget coding expense information is accurate before submitting for approval
●Help in the interpretation of financial information and identify errors or areas that need improvement.
Nagarro, 30 Vessey New York, NY,10007 — Field Manager
Contract (January 2023- February 2024)
●Conduct interviews and training for potential hire and field agents.
●Establish communication with SPOC in charge of site location
●Lead presentations and meetings with district coordinator and D.O.E to resolve escalations
●Create weekly roaster and dispatch teams to site location
●Manage, coach and guide agents to achieve company goals
●Update entry on inventory and tag numbers
●Log and approve timesheet for payroll
●Send daily check-in/checkout reports to DOE and district coordinators.
●Create surveys to obtain feedback on how to improve the inventory process.
●Revisit site location to ensure the inventory process is completed.
●Manage and support over 35 field agents daily
●Evaluate and conduct interviews for potential new employees in the hiring process
JCL Design, 2 west 46 street suite 610, New York, NY,10036 — Inventory Specialist
December 2021-2022
●Monitor inventory levels while managing product ordering and receipt.
●Log and update Inventory information on system software.
●Managing vendor central account (Amazon, Zulily, Etsy, HSN, QVC, Ross Simon)
●Receive Shipments and ensure product received matches packing slip and purchase orders.
●Create shipping documents including bill of lading, shipping labels, invoices and export paperwork.
●Create and maintain financial reports for accurate information on Sales volume.
●Create schedules to ensure packages are shipped to and received from vendors in a timely manner.
●Track packages, update routing and shipping information for clients.
●Process bulk returns from clients and prepare sales credit reports for reimbursements.
●Creating Purchase for items low in quantity
●Resolve discrepancy issues with vendors and customers
●Analyze inventory software to ensure data logged is equivalent to products on hand.
●Oversea/ Lead a team of 8 employees
LETSGETCHECKED, 18-45 Steinway Long Island City, NY,11105 — Senior Fulfillment Operative
August 2020-November 2021
●Create shipping labels for different shipping companies (FedEx, UPS, USPS)
●Provide shipping information and instruction to customers
●Ensure shipment received is reviewed and the quantity matches the shipping documents
●Ensure resellers are assigned and the merchandise pulled is dispatched in a timely manner
●Ensure employees replenish supplies using the FIFO method to avoid shipping expired items
●Ensure deliveries are on time and shipped to the correct address.
●Generate and ship FBA orders for amazon
●Conduct count on inventory
●Assign medical kits to employees for bulk order shipping
Log and update inventory in software system
Worthy, 20 West 37 street New York,NY,10018 Shipping and Receiving Supervisor
January 2019- June 2020
●Prepare and process shipping documents including shipping labels, and customs declarations
●Dispatch runners to different lab for items which need to be evaluated and Authenticated
●Receive/Review items and update information on backend system
●Coach and motivate shipping team to ensure shipments are processed or shipped in a timely manner
●Create shipping labels and ensure packages are shipped to the correct customer
●Ensure items are organized and accurately stored in the correct location.
●Consult customer support if the item is rejected or below minimum value and process return.
Carry out clerical duties to ensure the business is being run efficiently and effectively
BERK SUPPLIES-207 Walton Avenue Bronx, NY,10451- Warehouse Supervisor
July,2015- December,2018
●Assign employees to pick and pack items for shipping
●Receive shipment and ensure items received matches packing slip
●Record and maintain an accurate count on inventory and update inventory software system
●Create credit return on items to be shipped to vendor
●Ensure items are stocked and replenished in order of expiration date (FIFO method)
●Create schedule and routing option for delivery drivers on a day-to-day basis
●Monitor and motivate employees to ensure packages are shipped in a timely manner
●Create packing slips and invoices for items to be pulled and shipped
●Organize warehouses to ensure items are easily accessible.
● Create deliver schedule and dispatch fleet according.
●Create deliver routes and assign drivers.
EDUCATION
University of Technology Associate Degree (Business Management) September 2012- May 2015
Camperdown High School- Diploma
September 2004- November 2009
Reference:
Available upon request
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