Executive Assistant Logistics Coordinator

Nadia

Anjou - Montréal QC

Tel: 514-***-****; ********@*****.***

PROFILE

Experienced in logistics as a Coordinator and Executive Assistant.

Masters in Logistics with a Financial Management Technician diploma.

Proven ability to manage multiple responsibilities.

Excellent analytical and problem-solving skills.

Ability to multitask and effectively prioritize the workload.

Proficient with Microsoft Office 365; SAP.; MSFS; Bamboo Rose; RMS; Epicor and Meranda; Geotab; Samsara; Visionlink (Cat); Lidat (Liebherr) et Maximo.),

Languages: English, French, Spanish.

AREAS OF EXPERTISE

* Logistics * Vendor Negotiation * Workload Prioritization

* Fleet Management * Travel Coordination * Report Writing

* Administrative Support * Invoices & Payments * Customer Relations

* HS system, CUSMA * Purchase & Supply * Import – Export - Customs EMPLOYMENT HISTORY

Logistics Coordinator, Supervisor; Grass Valley – Montréal Jan 2022 till Now

Facilitate the shipping of products to and from various destinations in the Americas by coordinating with transport companies and customers;

Generate accurate export shipment documentation, reviewing it meticulously to prevent customs delays and meet company and customer On-Time-Delivery requirements;

Provide export documentation to the appropriate sales regions for preapproval on direct customer orders prior to shipment;

Track and monitor shipment status, providing regular updates and resolving any issues that may arise;

Review NCR in the 3PL software for shipments and update the 3PL software with the corrected and complete information for each shipment;

Obtain and evaluate quotes from transport companies to select the most cost-effective and efficient service

(considering rates and estimated time of arrival);

Coordinate pick-ups of merchandise from customers and arrange deliveries to customers;

Collaborate with Customs Brokers to expedite the customs clearance of delayed products;

Review transport and duty invoices for errors before submitting payment approval requests;

File claims to recover overpaid duties;

Screen and report customers and suppliers for restricted persons, embargoed countries, and companies owned by denied parties;

Maintain effective communication with 3PL warehouses;

Assist in the maintenance of up-to-date Import/Export Compliance Policies, Procedures, and Manuals. Logistics Coordinator, Groupe Dynamite – Montréal 01/10/2020 – 30/12/2021

Confirm HS-Code US/CA/CHINA in RMS (Oracle Retail Merchandising System) and Bamboo Rose;

Confirm and validation the bills K84; B3, and Confirm Customs and Border Protection (CBP) avec 7501;

Creation of waybills air; road for UPS; FedEx and Puro; and approve a broker to pay duties and taxes;

Prepare the paperwork for import: CCI; CCI; BL; CCO with Confirming them PODs Air and Sea. Dispatcher Operation NDT, SGS Canada- Montreal 2019-2020

Determine and analyze the client’s needs;

Maintaining business relationship with supplier and / Or subcontractor customers;

Plan and prepare interventions (assignment, documentation, equipment);

Ensure that all the equipment necessary for carrying out the work is available;

Coordinate with the client and supplier to meet deadlines;

Check the interventions / test reports to ensure that they comply with the mandate. Executive Assistant, Can Pack 2012-2019

Managed the company’s customer contracts and supervised an administrative agent;

Responded to customer complaints and customer prospecting over phone and e-mail;

Handled shipments received by DHL and FedEx couriers, processed supplier invoices and payments;

Organized travel for directors and colleagues, prepared documents with per diems;

Negotiated with providers including travel agencies, car rental companies, restaurants, and hotels;

Managed logistics for foreign visitors such as hotel reservations and hotel pick-up;

Participated in DG meetings as well as in Safety and Hygiene Committee meetings;

Ensured the interface between the organization and the Deputy Managing Director as well as the Chief Executive Officer.

Coordinator, FedEx 2009-2011

Coordinated Import /Export shipments.

Tracked and traced shipments on route to warehouse and stores, ensuring timely delivery; updated the trace via FedEx system ;

Gave customers information regarding their shipment as well as clarification for any delays in shipment;

Detected anomalies and reviewed them with the operation service; solved shipment issues;

Requested reimbursement of transportation in case of loss or flight;

Replied to customer and regional agencies emails and treated customer claims;

Prepared daily reports of sensitive issues for the customer service manager. Customer Service Representative, Accolade 2005-2007

Managed all commercial activities for the TV channel M6;

Promoted products and concluded sales; took customer orders. FORMAL EDUCATION

Master Logistics 2015

DEES in Transportation and Logistics 2013

Financial Management Technician Diploma 2002

CERTIFICATES

Spanish Foreign Language Diploma (DELE A1), Cervantes Institute: 2013 English Language Certificate (Advanced cycle), American Language Center: 2010

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