Data Entry Customer Service
Resume:
Stephanie Walker
Tuscaloosa, AL *****
********@*****.***
Professional Summary
I am a very honest, Dependable and hardworker. I can master any job that I do easily! Willing to relocate to: Birmingham, AL
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Technician 3
The J. M. Smucker Company-McCalla, AL
October 2023 to July 2024
Start up procedures, just a lot of cleaning and training in class and on the floor. Training on scissor lifts, boom lifts and forklifts.. Cleaning walls, ceilings, elevators and conveyors CSR - Customer Service Representative/Title Clerk
IAA Auction Birmingham-Birmingham, AL
October 2022 to October 2023
Assist customers with auction purchases and questions, answer phones, schedule appointments for customers with repossessed vehicles, file titles and miscellaneous documents. Accounts receivable, Accounts payable Data entry of titles, daily branch bank deposits
• Assist customers with a warm and professional attitude
• Process customer transactions
• Keep records of customer complaints, questions or concerns
• Handle emails, inbound calls, and outbound calls
• Manage customer accounts
• Perform data entry for Titles
• Operate the cash drawer
• Process customer transactions
• Book appointments for insurance and repo customers Paint Booth Operator 2
SMP Automotive-Tuscaloosa, AL
August 2020 to October 2022
I monitored DURR paint robots, quality inspected parts. Cleaned, changed and inspected all bell cups, paint booths and changed robot covers and sleeves! I did dirt analysis in quality lab to find out exactly where defects coming from. Kept up with and recorded all downtime. Fixed any robot communication error or errors by jogging robot home as needed and do troubleshooting to try to prevent major downtime before having to consult maintenance.
Funding Administrator/ Title clerk/Receptionist
Mercedes Benz of Tuscaloosa
April 2019 to July 2020
Worked switchboard as receptionist..Answered incoming calls, route them to the appropriate extension.. worked as Title clerk/Funding administrator: file customer information, schedule lease car and schedule car service appointments, check out service department customers, prepare and send out titles and make sure contracts get processed and funded in a timely manner. Kept track of vehicle inventory in MS Excel. Handle all bank deposits and transactions.
Accounts receivable and payable for all wholesale and dealer trades. Handled all emailing, faxing, scanning, printing and copying of titles, loan documents and lease documents . Write checks and issue titles for vehicle purchases,trade- ins, dealer trades and wholesale purchases. Robot Cell Operator Lead
Mercedes Benz Plant Vance-Vance-AL
January 2013 to June 2018
Monitored KUKA robots for any breakdowns or malfunctions. Had to troubleshoot and fix them in a timely manner. Repaired tig and mig welds on cars, did quality inspections, made sure cars didn't get out of sequence, did stud gun repairs, sealer gun repairs, loaded parts and did ultrasonic technology testing on welds.
Production Worker (Mercedes Benz)
NAOS-Vance-AL
July 2010 to January 2013
Loaded parts, did quality inspections, worked line putting parts on cars and torquing screws, nuts and bolts…ran load assists and did mig & tig weld repairs at Mercedes Benz Pharmacy Technician
CVS-Tuscaloosa-AL
May 2009 to June 2010
Assisted pharmacist in filling patients prescriptions and ran cash register and general customer service, sales and problem solving
Production Worker
Zf Lemforder Chassis-Tuscaloosa, AL
January 2006 to January 2009
Worked assembly line putting parts on as they entered the station and ran load assists, ran torque guns, screw guns and did quality inspections
Education
None in Nursing
Shelton State Community College - Tuscaloosa, AL
May 2009 to June 2010
High school diploma in Education
Central High school - Tuscaloosa, AL
August 1990 to May 1994
Skills
• Assembly Line (3 years)
• General Labor (10+ years)
• Insurance sales and marketing (Less than 1 year)
• Customer Service (2 years)
• Auto Insurance (Less than 1 year)
• Title Processing (1 year)
• Pharmacy Technician Experience (1 year)
• Assembly Experience (3 years)
• Manufacturing (10+ years)
• English (10+ years)
• Typing (2 years)
• Quality control (10+ years)
• Analysis skills (Less than 1 year)
• Driving (10+ years)
• Cash handling (2 years)
• Warehouse experience (2 years)
• Assembly (3 years)
• Welding (7 years)
• Loader operation (8 years)
• Microsoft Office (4 years)
• Filing (1 year)
• Microsoft Excel (4 years)
• Microsoft Word (4 years)
• Microsoft Powerpoint (1 year)
• Windows (5 years)
• Laboratory Experience (2 years)
• Quality Assurance (8 years)
• Quality Inspection (8 years)
• Machining (1 year)
• Education (10+ years)
• Anatomy knowledge (2 years)
• Dealership experience (1 year)
• Search engines (1 year)
• Microsoft Access (Less than 1 year)
• Documentation review (1 year)
• Cashiering/Sales (2 years)
• Customer support (2 years)
• Clerical experience (4 years)
• Fanuc (1 year)
• Programmable logic controllers (7 years)
• Ethernet (1 year)
• Computer skills (5 years)
• Leadership (2 years)
• Communication skills (5 years)
• ERP systems (Less than 1 year)
• MRP (Less than 1 year)
• Vital signs (1 year)
• SAP (5 years)
• Data collection (3 years)
• Cashiering (3 years)
• Basic math (10+ years)
• Retail sales
• Data entry
• CSS
• Financial services
• Medical terminology SKILLS
• List your strengths relevant for the role you're applying for
• List one of your strengths
• List one of your strengths
• List one of your strengths
• List one of your strengths
Certifications and Licenses
Driver's License
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