Risk Management Senior

GEORGE MULFORD

SENIOR RISK MANAGEMENT, AUDIT & COMPLIANCE PROFESSIONAL

Stoughton, MA 02702 • 781-***-**** • **********@*****.*** • https://linkedin.com/in/george-mulford-37560911/

PROFESSIONAL SUMMARY

Senior risk management professional, audit, and compliance with 15+ years of experience assessing operational risks, enhancing governance frameworks, and strengthening regulatory compliance across diverse corporate environments.

Proven track record of driving risk assessments, issue tracking, and control evaluations by leveraging tools such as Archer, OpenPages, and JIRA to identify compliance gaps, optimize risk reporting, and develop mitigation strategies.

Adept at working with senior leadership to refine risk processes and risk mitigation efforts.

CORE COMPETENCIES

Risk Management Regulatory Compliance Internal Controls Operational Risk Project Management Risk Assessments Issue Management Control Evaluations Process Improvement Risk Reporting Root Cause Analysis Audit Risk Mitigation Strategies Office 365 (Word, Excel, PowerPoint) MS SharePoint Jira Archer/Open Pages

CAREER HIGHLIGHTS

Drove development of a database at State Street to track all Federal Reserve Bank of Boston, Office of the Comptroller of the Currency and Securities and Exchange Commission audit findings, compliance findings, gaps, and MRAs.

Led the implementation of desktop procedures for Inherent and Residual Risk rating processes at MUFG Bank, in addition to executing 8 Risk reviews that resulted in the mitigation of 1.2K+ controls.

Strategized and executed detailed risk assessments for Johnson & Johnson (J&J), including approving 4.5K+ medical devices certificates.

Upgraded and enhanced the Unclaimed Property database at Affiliated Computer Services, enabling successful certification of 6K+ Unclaimed Property reports and saving 600+ man-hours.

PROFESSIONAL EXPERIENCE

Clients Digital Federal Credit Union - MUFG Bank - Wells Fargo Bank

Senior Risk Analyst Boston, MA Jan 2022 to Oct 2024

Partnered with business units at Digital Federal Credit Union to investigate operational challenges, determine root causes, and document resolution strategies while ensuring alignment with internal compliance standards.

Engaged with lines of business at MUFG Bank (Contract) to refine risk trigger monitoring processes, enhance dashboard reporting capabilities, and improve overall transparency into operational risks.

Performed Risk reviews at MUFG Bank (Contract) for Wire, ACH, Lockbox, Commercial Card, Deposits, and Payments at MUFG Bank (Contract), using Archer and OpenPages to refine and update RCSA Test Plans.

Conducted independent evaluations of hundreds of risk controls at Wells Fargo (Contract), identified potential compliance weaknesses, and recommended actionable improvements to enhance overall governance.

Client Contract Johnson & Johnson

New Product Risk Analyst Raynham, MA Feb 2020 to Jan 2022

Collaborated with new product development legacy teams to ensure risk assessments were conducted in alignment with departmental protocols and industry compliance requirements.

Supported execution of risk assessments by conducting stakeholder interviews, gathering supporting documentation,

and compiling evidence to validate risk mitigation strategies.

Attended risk mitigation meetings with cross-functional teams to discuss and resolve outstanding risk concerns and

ensure environmental supplier approval certificates are up to date.

Clients Santander Bank - United Natural Foods

Senior Operational Risk Analyst Senior Auditor Boston, MA Sep 2017 to Dec 2019

Partnered with risk teams at Santander Bank to assess material risk trends, analyze emerging threats, and provide senior management with data-driven insights on potential exposures.

Managed Operational Risk triage meetings at Santander, which included documenting high-level risk issues and tracking resolution.

Assisted the Audit Director at United Natural Foods in developing and rolling out the 2018 Operational Audit Plan, ensuring comprehensive coverage of high-risk areas across business operations.

Client Contract Johnson & Johnson

Senior Financial Analyst Raynham, MA Sep 2015 to Aug 2017

Contributed to supply chain strategic planning by executing medical device audits, analyzing ERP system data, and identifying financial risks associated with product distribution.

Led recurring third-party vendor meetings to ensure financial data accuracy, regulatory compliance, and adherence to corporate fiscal policies across supplier engagements.

Developed medical devices audit training materials and socialized them to management.

Clients Contract TD Bank – Citizens Bank

Senior Compliance Analyst Boston, MA Oct 2013 to Jun 2015

I worked with TD Bank leadership to develop risk identification frameworks, establish assessment methodologies, and implement risk ratings for key performance indicators.

Assisted in managing operational risk governance activities at Citizens Bank by compiling assessment reports, analyzing key risk trends, and presenting findings to senior leadership.

Client State Street Bank

Assistant Vice President, ERM Reporting Boston, MA Jun 2008 to Sep 2013

Managed regulatory Basel exam MRA processes, compiled risk assessment reports, and provided senior executives with status updates on enterprise-wide risk initiatives.

Coordinated with leadership on departmental updates, track action plans and report outstanding issues.

Strengthened Risk Management governance by enforcing compliance frameworks and resolving stakeholder concerns.

Monitored regulatory findings and facilitated the resolution of FRBB, OCC and SEC MRA action items.

Client Affiliated Computer Services

Manager Unclaimed Property Boston, MA Jan 2005 to May 2008

Developed and maintained division’s audit compliance policies and procedures; while working in conjunction with the Chief Executive Officer and Chief Operations Officer.

Managed the Unclaimed Property program which included supervising a team of twelve auditors. Prepared and facilitated the Unclaimed Property audit training program.

Reviewed and reconciled Unclaimed Property issues with clients while also educating them on escheatment training.

EDUCATION

Associate of Arts & Sciences (AAS) Massasoit Community College Brockton, MA

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