Assistant Manager Operations Coordinator
Resume:
Joy Hemilton Protestant
Phone: 825-***-**** email: *********************@*****.*** PROFESSIONAL SUMMARY
Diligent and hardworking individual seeking a rewarding career with a reputable organization where I can gain valuable Canadian work experience and grow as a professional. I aim to expand my existing technical skills while contributing to the benefit and growth of the organization I serve. I am highly organized and able to prioritize tasks to completion, display critical thinking ability and problem solving, quick learner and open to criticism. I am also deeply dedicated to my work and committed to client satisfaction, making me an asset to any employer.
SKILLS
Multilingual (English, Hindi, Gujarati)
Typing speed: 70 words per minute
Proficient in office programming (MS Word, Excel, PowerPoint, SQL, Jira Workflow)
Able to efficiently learn how to operate new/specialized programming
Punctual and efficient time management
Professional attitude
Refined interpersonal skills and strong communication
Acute problem-solving ability
Confident and approachable
WORK HISTORY
April 2025 - Current – EVENT OPERATIONS COORDINATOR ACCA BANQUET & CONFERENCE CENTRE 3530 91 Street NW (Edmonton, AB)
Meeting with banquet clients to coordinate event bookings
Giving clients a tour of the facilities and collecting booking related information for the managers to prepare estimates
Team coordination and heading daily team huddles
Assigning daily tasks to auxiliary staff (servers, housekeeping, etc)
Executing organized and timely banquet dinners & events
Setting up for banquets (table & chair setup, buffet prep, etc)
Coordinating the final menu & food service times with the banquet's Head Chef & serving staff
Purchasing banquet groceries & maintaining food inventory
Sorting and counting decor items, linens and maintaining inventory
Ensuring that housekeeping keep the premises clean and organized to welcome guests appropriately
Restocking clean laundry linens and assigning laundry tasks to designated staff
Organizing and coordinating food tastings with clients & Head Chef prior to events June 2019 - September 2023 - ASSOCIATE BUSINESS OPERATIONS CATALOGUE INTELLIGENCE
-BRODOS INDIA PVT LTD (Gujarat, India)
Description: Brodos Pvt Ltd. is a German -owned & operated Multi-national Corporation (MNC) operating out of India
Responsible for preparing master data for articles (ie. Products being launched on a digital catalogue)
Enhanced master data by converting row data into the proper style guide through creating Excel Power Query tools
Provided assistance to international clients to resolve identified issues and bugs in current processes
Escalated cases to the relevant technical teams by following Service level Agreements as well as participated in data troubleshooting
Attended and guided daily meetings and discussions with the Stakeholders to identify the scope of improvement in ongoing business processes
Improved and enhanced catalogue creation and maintenance through daily audits, data revision, real-time updates, and monitoring product launches
Supported project management teams in quality assurance of the required data
Prepared and maintained proper documentation of each product to ensure catalogue accuracy
Conducted daily tasks in a timely manner
EDUCATION
CERTIFICATIONS
Bachelor of Mechanical Engineering (B.Eng) – 2019 HOBBIES
Sports - Cricket, Soccer, Running, Cycling
Travelling
Singing
University/Board College/School Stream
Passing
Year
GUJARAT
TECHNOLOGICAL
UNIVERSITY
SHRI. J. M. SABVA
INSTITUTE OF
ENGINEERING AND
TECHNOLOGY,
BOTAD
BACHELOR OF
ENGINEERING
(MECHANICAL
ENGINEERING)
2019
HSC – CBSE
(Grade 12)
AMERICAN SCHOOL
OF BARODA,
VADODARA GUJARAT
SCIENCE
(MATHEMATICS)
2014
SSC – CBSE
(Grade 10)
NAIMISHARANYA
SCHOOL,
BHAVNAGAR
-
2012
*References available on request
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