Customer Service Relations
Resume:
Gabreil Jones
Gabreil jones
Manhattan NY
**************@*****.***
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Skills
Customer service Problem solving abilities. Active listening Critical thinking Customer relations Problem resolution Computer proficiency Conflict resolution Filing Microsoft office suite Complaint resolution Clerical support
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Experience
WORK HISTORY
CUSTOMER SERVICE 4/23-12/23 Your pie Pizza Grovetown, GA
Maintained da clean and organized workspace, promotion a welcoming environment for customers handled high pressure situations calmly, maintaining composure during busy period or difficult interactions. Processed customer orders and accurately handled payment transactions met customer service orders and accurately handled payment transactions. Met customer service goals and exceeded customer expectations. Enabled customers to feel welcomed, important, and appreciated by answering questions about services and products sold throughout store. Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
CUSTOMER SERVICE REP 4/2024-10/31/24 Chicken Salad Chick Grovetown, Ga
Managed high stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Responded to customer requests for products services and company information. Assist with orders, operating cash register, and providing a “white Glove” customer service experience.
WAITRESS AND CUSTOMER SERVICE REPRESENTATIVE 11/08/24-08/08/25 TIPSYS RESTAURANT GROVETOWN GA
Greet guests warmly and professionally upon arrival, while presenting menus, answering questions, and offering knowledgeable recommendations on food and wine pairings. Accurately take and enter orders into the POS system. Coordinated with kitchen and bar staff to ensure timely and accurate service. Served food and beverages with attention to detail and presentation actively monitored tables and anticipate guests' needs throughout service. Handled guest concerns or complaints with discretion and professionalism. Maintained cleanliness and organization of the dining area and adhered to all safety and hygiene standards.
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Education
EDUCATION
GROVETOWN HIGH SCHOOL High school diploma 5/2024
CURRENTLY ATTENDING AMERICAN ACADEMY OF DRAMATIC ARTS MANHATTAN, NEW YORK
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Refrences
Gustavo mendoza 706-***-****)
former employer
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