Technical Program Manager

Frederick A. Clutz

Greater San Antonio, TX Area • 830-***-**** • ********@*****.*** • LinkedIn: www.linkedin.com/in/frederickclutz

Director Technical Program Management

Professional Summary

Results-driven Program Director with 20+ years leading complex, cross-functional technical programs across defense, aerospace, and enterprise technology. Expert at aligning program objectives with organizational goals, building governance frameworks, and delivering outcomes to defined Service Level Agreements (SLAs). Recognized for executive-ready reporting, disciplined risk/issue management, and partnership with Finance on budgets and forecasts. Hands-on, decisive leader of distributed teams, vendors, and subcontractors in dynamic environments (remote and on-site).

Core Competencies

Program Governance & PMO • Roadmaps, Portfolios & Dependencies • SLA Metrics & Performance Management • Risk, Issue & Change Control • Strategic Planning & Investment Optimization • Budgeting & Forecasts (CapEx/OpEx) • Stakeholder Engagement & Executive Communication • Cross-Functional Leadership • Agile/SAFe, PMBOK, CMMI • Continuous Improvement & Operational Excellence • MS Project, SharePoint, Excel, PowerPoint, Visio

Selected Program Leadership Highlights

• Directed multi-site portfolios delivering on-time, on-budget outcomes; instituted KPI dashboards for schedule, cost, quality, and client satisfaction.

• Built governance models balancing compliance with agility; established reporting cadences and risk burndown mechanisms for leadership decisions.

• Defined and tracked SLA-based performance metrics across engineering, delivery, and operations; tied dashboards to action to improve outcomes.

• Partnered with Finance to establish budget control guidelines and quarterly forecasts; improved variance visibility and forecast accuracy.

Professional Experience

DILIGENT Consulting, Inc. — Director of Professional Services / Program Director – PMO

San Antonio, TX 05/2017 – 08/2025

• Directed a portfolio of DoD technical programs (HQ AETC, DHA, DLA, AFLCMC), accountable for AETC RMF and Cybersecurity support, PMO governance, SLA compliance, roadmaps, and financial stewardship.

• Led DLA JETS SAP Platform Support (prime: Accenture Federal Services); instituted governance, reporting cadence, and risk/issue/change control across a 40+ member distributed team.

• Program Director for DHA FROID: sustained SQL/SharePoint web systems and related modules; improved usability and compliance via change management best practices.

• Program Manager for USAF Family Advocacy (FAPNet) & EFMP: Agile sustainment/modernization serving 600+ end users; implemented measurable service metrics and release governance.

• Implemented continuous improvement cycles (AARs, audits, retrospectives) to increase predictability and throughput across cross-functional teams and vendors.

NCI Information Systems, Inc. — Director, Air Force Programs (PMP)

San Antonio, TX 08/2005 – 10/2016

• Directed the $40M AFNet ARES program across 15 sites; enforced SLA-driven delivery, managed dependencies, and reported risks/status to senior stakeholders.

• Oversaw modernization for E 3 AWACS Maintenance Training Systems, Medical Systems Infrastructure Modernization (MSIM), and C 5 Maintenance Training Devices—ensuring governance and compliance.

• Delivered data storage/dissemination capabilities for USAF DCGS; aligned technical execution with mission needs, cybersecurity requirements, and budget constraints.

• Managed third-party contractors and OEM partners; optimized resources across onshore/offshore teams and multiple workstreams.

United States Air Force — Deputy Director / Division Chief / Program Manager / Liaison Officer

Multiple locations (US & UK) 02/1985 – 04/2005

• Chief, Theater Warning Operations (HQ AFSPC): managed $450M DSP budget allocations; designed architectures for near real-time missile warning to theater commanders.

• Division Chief, Electronic Systems Center (Hanscom AFB): led $185M Time Critical Targeting acquisition from requirements through source selection and initial capability.

• Deputy Director & Program Manager, Information Warfare Battlelab (Lackland AFB): evaluated 70+ cross functional innovations; managed development/demonstrations including covert ISR sensors.

• Air Force Liaison Officer & Crew Commander, RAF Fylingdales (UK): senior advisor on US UK missile warning/space track; commanded multi national operations crews.

Education

Master of Systems Management, Space — Webster University

Bachelor of Science, Biology/Zoology — Texas A&M University

Air Command and Staff College; Squadron Officer School; multiple Defense Acquisition University courses

Certifications & Clearance

• Active/Current Top Secret Clearance, SCI Eligible

• PMI Project Management Professional (PMP) — 2004–2020

• SAFe 6.0 Agilist — 2023–2024

• Certified CMMI Associate — 2018–2021, 2021–2024

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