Customer Service Representative
Resume:
Teresa Thomas
Jacksonville, FL *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Caregiver
Jacksonville, FL- Home Care-Jacksonville, FL
January 2012 to December 2017
• Self-employed caregiver. I am very dedicated and responsible for anyone in my care.
• Bathing, meal preparation and disturbing medication when needed.
• Will provide any services needed.
• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
• Assisted with end-of-life care, offering emotional support to both clients and their families
• Attended training sessions and workshops to enhance caregiving skills and stay updated on best practices
Cleaning Business
T`s Cleaning-Jacksonville, FL
November 2012 to January 2016
● Cleaned houses for multiple clients.
● Laundry, trash removal and carpet cleaning.
● Provided special duties upon request.
Mortgage Specialist
Countywide Mortgage-Jacksonville, FL
June 2003 to October 2012
● Processed Conventional, FHA and VA Mortgage files.
● Managed a pipeline of 80 files.
● Reviewed Appraisals and Titles.
Broker Coordinator
Transland Financial-Jacksonville, FL
October 2001 to June 2003
● Processed and reviewed construction loans.
● Spoke Mortgage brokers on a daily basis with file updates. Education
High school diploma
Jean Ribault High School-Jacksonville, FL
June 1990 to June 1993
Skills
• Assisted living
• First aid
• Personal Assistant Experience
• Banking
• Meal preparation
• Assisting with ADLs
• Resident's rights
• Patient monitoring
• Tax Experience
• Home care
• Loan Officer Experience
• Alzheimer's care
• very motivated and completes every task that is required
• Memory care
• Medication administration
• Senior care
• Cleaning
• I will be a very valuable asset to your company.
• Escrow
• Fair Housing Regulations
• Credit Analysis
• Underwriting
• knowledgeable
• Working with people with autism
• Patient care
• Patient observation
• Loan Origination
• Office Management
• HIPAA
• Residential Cleaning
• Caregiving
• Working with people with developmental disabilities
• Excellent customer service skills
• Cooking
• Care plans
• Cold Calling
• Home health
• Group home
• Dementia care
• self starter
• Microsoft Outlook
• Very detailed
• Vital signs
Certifications and Licenses
Driver's License
Contact this candidate