Customer Service Retail Sales

SAVANNA M. ERVIN

**** *********** *****, ********, ** 21237

P: 203-***-**** ************@******.***

SKILLS & QUALIFICATIONS

• Customer Service

• Self-Motivated

• Organized

• Punctual

• Quick Learner

• Communications

• Detail Oriented

• Team Player

• Computer Skills

PROFESSIONAL EXPERIENCE

Nanny

• Proficient in daily childcare routines, including feeding, diapering, bathing, and dressing

• Knowledge of child safety protocols and emergency procedures

• Skilled in managing children’s schedules, including appointments, activities, and playdates

• Strong interpersonal skills to build trusting relationships with children and families Retail Sales Associate

• Provide exceptional customer service shopping experience by greeting guests, keeping stores stocked, clean and organized.

• Cross-trained in all areas of the store to gain full operational experience.

• Operates the cash register efficiently and accurately.

• Able to move from one activity to another with ease. Crew Member

• Completed opening, closing and shift change tasks to promote store efficiency.

• Delivered great and friendly guest experiences processing incoming orders with accuracy.

• Took orders, prepared foods, and processed payments according to company quality standards in a fast-paced environment that required attention to detail.

• Dedicated team player focused on promoting the companies’ culture, values, and missions. Counselor

• Provided a safe environment and mentoring services to students/campers in the program.

• Facilitated group activities, assisted with homework and tutored students.

• Enforced camp rules and regulations ensuring safety in the facility. SAVANNA M. ERVIN

7515 Stonecutter Court, Rosedale, MD 21237

P: 203-***-**** ************@******.***

WORK HISTORY

Parker-Rivera Family Bentonville, AR (August 2024-December 2024) Nanny Dollar Tree-Baltimore Maryland (Feb 2024-May 2024) Retail Sales Associates Cumberland Farms-Milford, CT (December 2021-August 2024) Retail Sales Associate Dunkin Donuts-Bridgeport, CT (February 2021-June 2021) Crew Member Unique & Unified After School & Summer Program (2019-2021) Counselor EDUCATION

Morgan State University-Baltimore, MD

Accounting Major 2025

Jonathan Law High School, Milford, CT

Diploma-2021

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