Customer Service Personal Assistant

SADIYA JONES

Chicago, Illinois ***** 872-***-**** ************@*****.***

Ambitious and skilled professional with a proven track record of developing strong relationships and building loyalty. Possessing a deep understanding of human behavior, I excel at creating functionality, de-escalating situations, and effectively dealing with individuals. Thrives on new challenges that offer opportunities for professional growth. Organized and dependable, I have successfully managed multiple projects with a positive attitude. Willing to take on added responsibilities to meet both individual and company goals. Demonstrates a strong work ethic characterized by being hardworking, patient, and passionate. Small business owner Quick and effective multitasking Comprehensive design coordination Interior design

Organization Customer service across multiple industries Private event catering Knowledge in herbs and holistic health Personal Assistant, 10/2020 - Current

IDHS – Chicago Heights, IL

Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.

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• Oversaw personal and professional calendars and coordinated appointments for future events.

• Displayed absolute discretion at handling confidential information.

• Maintained appropriate filing of personal and professional documentation.

• Completed household tasks by assisting with laundry, light housekeeping and grocery shopping. Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

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• Preserved patient safety by following safety protocols.

• Participated in team meetings and staff training sessions.

• Maintained entire family's schedule and organized events. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

• Helped clients to maintain independence and quality of life.

• Handled incoming mail, bills and invoices and completed appropriate actions.

• Entrusted to handle confidential and sensitive situations in professional matter.

• Kept detailed track of household and maintenance inventory and schedules. Interior Design Assistant, 02/2021 - Current

Myself – Matteson, IL

• Conducted market research to understand trends and customer preferences.

• Generated estimates and invoices for projects.

• Determined personalized needs, tastes and design preferences through thorough client consultations.

• Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.

• Defined space requirements from schematic design to construction phase and installation. Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.

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Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.

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• Participated in furniture selection and documentation of specifications. Family Nanny, 01/2022 - 01/2023

Google – Matteson, IL

• Assisted children with homework assignments and special projects across different subjects.

• Prepared tasty, healthy meals for children to encourage good eating habits.

• Involved children in caring for household pets and chores.

• Communicated with children at age-appropriate levels to encourage understanding and foster relationships. Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.

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• Assisted with housework such as laundry and cooking.

• Taught children to organize toys, wash hands, and share by leading by example.

• Developed creative activities to encourage physical, social and emotional growth. Waitress/Cashier Team Lead, 02/2019 - 05/2020

Fudruckers – Matteson, Illinois

• Took orders for food and drinks and delivered them to guests.

• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

• Communicated with kitchen staff to stay updated on item availability and customer wait times. Volunteer

Summer Camp – Streator, IL - MN

Lead by example, upgraded to teaching peers and some adults swimming techniques and how to navigate through water in panic, prepared meals, first aid and organized activity groups.(yoga, breathing techniques, acrobatics,volleyball, lifeguard duty, squash, arts and crafts, survival, etc.) Mentored new volunteers, in supportive and inclusive team environment. Represented organization, teamwork, positively and professionally while providing community with much-needed services.

Herbalist

SADIYA' & CO LLC – Chicago, IL

Instead of a one size fits all plan in modern day medicine, i use an approach of catering to personal needs and issues from healthy scalp and hair, down to your toe nails.

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Optimized production processes for handcrafted herbal remedies, resulting in reduced waste and improved efficiency.

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Mentored aspiring herbalists as an experienced practitioner sharing valuable insights gained from years of hands-on experience in the field.

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Gained information from patients about previous physical medical history and symptoms by conducting interviews and asking direct questions.

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Mobile Bartender, 12/2022 - Current

Sadiya & Co LLC – Matteson, ILLINOIS

• Portable Bar

• Recommended food and drinks to patrons based on preference, pairings and special promotions.

• Conduct and set up personalized experience in private bartending parties, banquets, and weddings

• Ensured proper sanitation of bar area, glassware, utensils, and equipment.

• Stocked ice bins and coolers as needed throughout shift. Bartender/server, 12/2023 - 06/2024

Rays Broasted Chicken – Chicago Heights, Illinois

• Checked identification cards for proof of age prior to serving alcohol beverages.

• served food to guest timely

• Introduced bar staff to precision pouring and many different drinks

• connected with customers

Food Handler, 04/2024

IDPH

EDUCATION

High School Diploma: 05/2021

Rich South - Richton Park, IL

Basset, 04/2024

ILCC Bartending Certification

Volunteer At soup Kitchens, Children's Hospitals & Nursing homes, Community feeding and summer camps. Hairstylist, makeup & nails as a side hustle, Part time baker/catering & cleaning business (LLC) excellent skills in organization, sales, customer service & great at giving recommendations to tailor anyone's personal needs.

basset

foodhandlers

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ADDITIONAL INFORMATION

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