Human Resources Customer Service
Resume:
Administrator
A highly motivated and results-oriented individual with a strong work ethic and a commitment to excellence Seeking a challenging position where I can use my skills and experience to make a significant contribution to the company's success.
(Jan 2006 – Nov 2008)
*************@*****.***
05.08.1984
Female Zimbabwean
Business Administration and Office
(Jan 2016 – Jan 2018)
CIMA
(Jan 2021 – Jul 2021)
Nurse Aide International
Organizational Skills: Maintaining an organized workspace, managing calendars, and prioritizing tasks are essential for efficiency and productivity. Time Management: Administrators often juggle multiple responsibilities, so strong time management skills are crucial for meeting deadlines and managing workload effectively.
Communication Skills: Clear and effective communication, both written and verbal, is needed for interacting with colleagues, clients, and other stakeholders. Problem-Solving: Administrators frequently encounter challenges and must be able to analyze situations, identify solutions, and implement them effectively.
Adaptability: The ability to adapt to changing priorities, new technologies, and different work styles is important for success
(Oct 2023 – Jun 2025)
Rouxgold Holdings Limited
•Recruitment and Onboarding: Assisting with job postings, screening resumes, scheduling interviews, conducting reference checks, and preparing onboarding documents for new hires. Employee Records Management: Maintaining accurate and up-to-date employee records, both physical and digital, and ensuring data integrity. Payroll and Benefits Administration: Assisting with payroll processing, benefits enrollment, and responding to employee queries related to benefits. Employee Relations: Addressing employee requests, resolving issues, and providing support to employees on HR-related matters. Administrative Support: Managing HR documentation, scheduling meetings, coordinating training sessions, and handling general administrative tasks within the HR department. Compliance: Ensuring compliance with labor laws and regulations, and assisting with policy updates and communication. Communication: Acting as a point of contact for employee inquiries, communicating with candidates, and disseminating information from the HR department. In essence, the HR Assistant plays a crucial role in the day-to-day operations of the HR department, providing support to both HR staff and employees. .
(Jan 2022 – Nov 2022)
Wise Owl Group of Schools
•Plan meetings and arrange conference calls. Manage calendars via email, phone and face-to-face meetings. Answers emails with an appropriate greeting, salutation, signature, or standard closing Arrange travel plans for managers and employees, including book flights, car rentals and hotel accommodation. Liaise with clients by email or telephone to
in an administrative role. Teamwork: Administrators often work as part of a team and need to collaborate effectively with others. Attention to Detail: Accuracy and attention to detail are crucial for tasks like data entry, record keeping, and document preparation.
Customer Service: Administrators may interact with customers or clients, so strong customer service skills are important. Confidentiality: Maintaining confidentiality is essential when handling sensitive informatio
answer questions or provide information concerning projects. Supervise clerical staff. Administrative assistant responsibilities include: Coordinating travel arrangements and catering for meetings Preparing expense reports. Developing and managing spreadsheets. Scheduling appointments, meetings, and events for business employees and visitors. Managing front- end communication with visitors and clients. Organising internal business operations and office management systems. Handling office equipment and managing office supplies. Supervising other clerical staff members..
(Nov 2017 – Nov 2021)
39th Crescent Pbt Ltd
•Communication Management: Handling incoming and outgoing correspondence (phone calls, emails, letters, packages), and managing internal and external communications. Record Keeping: Organizing, filing, and maintaining both physical and digital documents, records, and databases. Office Management: Ensuring the smooth functioning of the office environment, including managing office supplies, equipment, and facilities. Scheduling and Logistics: Managing calendars, scheduling meetings, coordinating travel arrangements, and booking venues. Financial Tasks: Assisting with bookkeeping, budgeting, and expense tracking. Event Coordination: Planning and organizing company events, meetings, and training sessions. Specific Responsibilities: Supervising and Supporting Staff: Providing guidance and support to other administrative personnel, and ensuring that all administrative tasks are completed effectively. Liaising with Stakeholders: Acting as a point of contact for internal and external
stakeholders, including clients, suppliers, and other departments. Data Entry and Management: Performing data entry, updating records, and maintaining the accuracy of databases. Report Generation: Assisting in the preparation of reports, presentations, and other documents. Customer Service: Handling inquiries, resolving issues, and providing excellent customer service.
Compliance and Policy Implementation: Ensuring adherence to company policies and procedures. Key Skills: Organization and Time Management: The ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. Communication Skills: Strong verbal and written communication skills, including active listening and clear articulation.
Technical Proficiency: Familiarity with office software, databases, and other relevant technologies. Problem-Solving: The ability to identify and resolve issues effectively. Attention to Detail: Accuracy and thoroughness in all tasks. Adaptability: The ability to adapt to changing priorities and new technologies. .
(077******** – ********@*************.***)
Mrs Rudo Helena Kumirai
•Helena Group of Schools.
(077******* – ****@************.***)
Jeffrey Kariwo
•39th Crescent.
( **@********.***)
Penina Mudavanhu
•Rouxgold Holdings.
Contact this candidate