Restaurant Manager Guest Service
Resume:
PROFILE
Hospitality professional with ** years of expertise in hotel
operations, food & beverage management, and guest service excellence.”
SKILLS
PERSONALITY
SOFTWARE SKILLS
LANGUAGES
SAKTHIVEL
GANESAN
ASSISTANT RESTAURANT MANAGER
EDUCATION
EXPERIENCE
Address
Plot no.26/g-2
Sri ranga flats,sri ram homes
Garden city,varadharajapuram
Mudichur,chennai
600048
Contact
**************@*****.***
Good communication - written and oral skills
Team leader
Communicative
Punctuality
Creativity
Organized
Hard working
Pos -
Microsoft Office -
English -
Tamil -
Hindi -
Kannada -
07.2004 - 07.2007
JJ COLLEGE OF ARTS AND SCIENCE
Hotel management & catering science
07.2024 - present
TURYAA CHENNAI
ASST RESTAURANT MANAGER
Assist in overseeing daily restaurant operations, including staff management, customer service, and inventory control Support the recruitment, training, and supervision of restaurant staff to ensure a high level of service Collaborate with the Restaurant Manager to develop and implement policies and procedures
Maintain a positive and welcoming atmosphere for
customers, addressing concerns and ensuring satisfaction Assist in planning and executing promotional events, marketing initiatives, and loyalty programs
Handle administrative tasks, including scheduling, budgeting, and financial reporting
Contribute to menu development and pricing strategies to optimize revenue
Monitor and manage inventory levels, order supplies, and optimize stock control
Collaborate with suppliers, negotiate contracts, and ensure timely and cost-effective procurement
Support the Restaurant Manager in analyzing sales data and identifying areas for improvement
11.2020 - 03.2024
FARM2FORK HOSPITALITY SERVICES
RUNNING OWN RESTAURANT
Successful restaurant ownership involves having a clear vision, understanding customer needs, and managing finances effectively to ensure long-term growth.
Building and leading a motivated, well-trained team helps create a positive workplace culture that drives customer satisfaction and loyalty.
Prioritizing customer relationships, along with safety and legal compliance, is essential for maintaining a strong reputation and sustainable business.
03.2017 - 08.2020
LUXUR HOME SERVICES PVT LTD
OUTLET MANAGER
Supervise daily operations, ensuring efficiency and seamless service.
Monitor and uphold high standards for food quality, presentation, and consistency.
Ensure proper staffing levels and provide ongoing coaching and performance management.
Develop and implement strategies to attract new customers and retain loyal patrons.
Oversee online reputation by managing social media and responding to reviews.
HOBBY
Tennis
Travel different
places around the
world
Love planting
02.2011 - 01.2017
P&O CRUISES UK
WAITER
• Supervise their assigned station at any restaurant, including the buffet area.
• Greet, presents menus and takes orders from guests.
• Present the wine and beverage list and assist guests to make their selection.
• Possess full knowledge of the menu and provide menu explanation and recommendations.
• Ensure that all special diets and special requests are fulfilled according to guest requirements. Serve the various courses and beverages, ensuring correct presentation.
• Ensure that the assigned station is clean and supervises the correct mise en place before and after every service.
• Report immediately any problems and guests complain to their direct supervisor.
• Supervise the Assistant Waiter assigned to their station, ensuring they are performing their job correctly, and providing help, encouragement, and coaching.
01.2008 - 12.2010
TAJ WEST END & TAJ ITPL
WAITER
Greet and escort guests to their tables, presenting menus and offering recommendations.
Take accurate food and beverage orders, ensuring prompt service and guest satisfaction.
Serve dishes and drinks professionally while maintaining excellent table etiquette.
Collaborate with kitchen and bar staff to deliver orders correctly and on time.
Handle guest inquiries, feedback, and complaints with professionalism and courtesy.
Maintain cleanliness and organization of dining areas in compliance with hygiene standards.
Contact this candidate