Data Entry Associate
Resume:
TAMIKO BYRD
**********@*****.***
PROFESSIONAL
SUMMARY
Dynamic, versatile, resourceful and very dependable employee seeking opportunity to expand skills and contribute to company success. Hardworking, ethical, and detail-oriented.
Precise, accurate, and highly efficient data entry professional accustomed to continuous repetition and observant in spotting errors. SKILLS
Detailed oriented with
strong focus on
accuracy and efficiency.
Maintain high
productivity level with
heavy workload
Task prioritization /
Multitask
Time management Critical thinking Document scanning Data entry
EXPERIENCE Data Entry Associate
Lighthouse Financial Services, Woburn, MA, Mar 2018 - Current
●Assisted staff with locating important records and retrieving database information.
●Entered large volume of information daily with high degree of accuracy.
●Exceeded hourly quota with expert 10-key skills and exceptional accuracy.
● Identified problems with automated uploads by carefully scanning completed work.
●Worked efficiently with highly repetitive tasks, maintaining a detail-oriented approach and precision.
●Classified data by using the correct fields for inputting information into business and customer files.
●Prepared documents and batches for scanning by removing staples and sorting in correct order.
●Scanned prepared documents according to their sorts per business/client with precision and efficiency
●Pull all rejected payments/documents from daily reject reports
●resolve any issues with scanners or questionable payments and documentation Pharmacy Technician
CVS Caremark, Reading, MA, Oct 2015 - Mar 2017
●Properly filled and dispensed an average of 500-600 prescriptions per day.
●Effectively resolved insurance rejections and other billing issues.
●Managed drug and supply inventories.
●Assisted other pharmacy staff with drug inventory, purchasing and receiving.
●Conducted routine inspections of medication storage locations.
●Regularly stocked shelves, rotated stock and checked for expired medications.
●Performed technical processes required to dispense medications to patients.
●Adhered to all industry rules and regulations and safety procedures.
●Maintained HIPPA confidentiality.
Head Floral Customer Service Associate/Office Admin Murphy Florist, Somerville, MA, Jun 2008 - Apr 2015
●Greeted customers entering the store to provide quality service and assistance with selection and purchase.
●Described product to customers and accurately explained details and care of merchandise and explained the traditional step-by-step process for care and maintenance of products.
●Guaranteed positive customer experiences and resolved all customer complaints to generate a loyal client base.
●Handled all client billing, credit card & check processing, wire-out transfer order using Teleflora and FTD software, used DOVE system to handle all local orders we handle.
●Developed and maintained professional relationships with wire service representatives and other floral and funeral businesses.
●Specially handled all funeral service orders from consulting and guiding customer to choosing which floral arrangement is best for their specific needs, to verifying services and arranging all deliveries.
Shift Leader
Dunkin Donuts, Saugus, MA, May 2002 - Jan 2008
●Consistently provided friendly guest service and heartfelt hospitality.
●Promptly handled guest concern and complaints with professionalism.
●Managed staff assignment during shift.
●Responsible for cash, debit and credit transactions and daily tally of receipts.
●Maintained high standards of customer service during high volume, fast-paced operations.
EDUCATION Northeast Metro Vocational Tech, Wakefield, MA, Jan 2006 Bunker Hill Community College, Boston, MA
Boston Architectural College, Boston, MA
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