Mental Health Patient Care

SIBONEY ZELAYA

PhD, MPH, MSN-Ed, RN, GAC

Cell: 702-***-****- **********@*****.***

PROFESSIONAL SUMMARY

Dedicated and compassionate Registered Nurse (RN) with over 12 years of experience specializing in psychiatric and mental health care, nursing instruction, care coordination, utilization review, case management, and simulation.

Proven ability to deliver high-quality patient care, lead and collaborate with interdisciplinary teams, and manage complex patient needs effectively.

Spanish & Medical Spanish instructor with a passion for empowering students.

ACCOMPLISHMENTS

Improved student outcomes 100%.

Received and maintained a 100% positive rating from students.

Inspired students to pursue careers in specialties like nursing and public health.

Collaborated with behavioral health team members to improve patient care.

Volunteered to be the guest speaker coordinator for behavioral care rounds.

SKILLS

Utilization review & case management

Patient care coordinator

Ability to adapt to evolving educational

needs.

Team collaboration and leadership

Crisis intervention

Multicultural sensitivity

Fully bilingual English/Spanish

WORK HISTORY

2002 to 2025 Nursing Instructor/Educator (2002 - 2021 & 2024- 2025) Various Higher Education Institutes – Las Vegas, NV

Taught nursing students across clinical, classroom, and simulation settings, ensuring comprehensive education and hands-on training in subjects like Fundamentals, Mental Health/Community, Research, and Leadership.

Facilitated student assessments and provided constructive feedback on performance.

Assisted in curriculum implementation for nursing programs to enhance student learning experiences.

Taught Medical Assistant program: Anatomy & Physiology, Introduction to Professionalism, Law/Ethics, Laboratory, etc.

Taught Spanish & Medical Spanish.

2022 to 2023 Senior Behavioral Health Care Advocate/Utilization Review/Case Management United Health Group, Optum – Las Vegas, NV

Managed patient care coordination, utilization review, and advocacy for behavioral health services, ensuring compliance with MCG/ASAM criteria.

Managed crisis calls, reviewed medical records, and facilitated prior authorizations for care services.

Ensured timely interventions and appropriate resource allocation to meet patient needs.

2014 to 2018

Patient Care Coordinator/Case Management/Review

Health Insight – Las Vegas, NV

Coordinated patient care for a CMS-funded grant, reviewing medical records.

Trained staff members in recognizing sudden changes in conditions at LTC.

Facilitated communication between patients and healthcare providers to enhance care continuity & prevent re-hospitalizations.

Maintained electronic health records systems for accurate patient information tracking.

2000 to 2012 Psychiatric Nurse

Various Organizations: United Health Services, Desert Springs Hospital, Spring Mountain Treatment Center, Nevada State Department of Children/Family Services, Montevista Hospital– Las Vegas, NV

Administered psychiatric assessments to evaluate patients’ mental health status.

Developed and implemented individualized care plans based on patient needs.

Collaborated with various multidisciplinary teams to coordinate comprehensive treatment strategies.

Mentored junior nursing staff, enhancing team competency and patient care quality.

EDUCATION

Ph.D. in Public Health, Social & Behavioral Health University of Nevada, Las Vegas - Las Vegas, NV

Master in Public Health (MPH), Social Behavioral Health University of Nevada, Las Vegas - Las Vegas, NV

Master of Science in Nursing (MSN), Nursing Education University of Nevada, Las Vegas - Las Vegas, NV

CERTIFICATIONS

Gerontology Academic Certificate, University of Nevada, Las Vegas, UNLV.

Certificate in End-of-Life Care.

Certificate in Spirituality, Health, and Healing.

Compassionate Care Training, Stanford/Medicine.

CPR/BLS First Aid Certified.

IV Management/EKG.

Palliative Nursing Care.

Reiki Practitioner.

Suicide Prevention Training.

Youth & Adult Mental Health First Aid.

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