Nursing Assistant Team Members
Resume:
Tawana Delbridge
*********@*****.***
Work Experience
Nursing Assistant
Salem Health and Rehabilitation
February 2025 -August 2025
●Provided compassionate assistance to residents with daily living activities, including mobility, personal hygiene, and meal support
●Monitored residents physical and emotional well-being; promptly reported changes to nursing staff
●Maintained documentation of care, vital signs, and observations in compliance with facility policies
●Assisted residents with personal grooming, including bathing, dressing, oral hygiene and skincare, while maintaining dignity and comfort
●Delivered compassionate, individualized care tailored to each residents preferences and cultural needs
●Communicate effectively with residents, families, and healthcare team members to foster trust and continuity of care
●Helped maintain residents dignity and independence by encouraging participation in daily routines
●Collaborated with interdisciplinary team members (nurses, therapists, physicians) to meet individualized care plans
●Demonstrated patiences, empathy, and reliability in a high-demand, 24/7 care environment
Receptionist
Carilion RMH
July 2024 - January 2025
●Greet and assist patients, visitors and staff with professionalism
●Schedule and confirm patient appointments
●Verify patient information, collect copayments, and processing billing transactions accurately
●Maintain patient confidentiality by adhering to HIPAA regulations
●Handle patient inquiries, complaint, and request with courtesy and problem-solving skills
●Process and organize medical documents, referrals, and correspondence for timely delivery
●Support staff with clerical duties, including filing, faxing, scanning and mailing
Production/Fabrication
Marvins
February 2022 - April 2024
●Operated and maintained machinery, tools and equipment to meet daily production targets
●Measured, cut, assembled, and finished materials materials using precision instruments and hand/power tools
●Monitored product quality, performed inspections, and reported defects to maintain standards
●Followed safety protocols (OSHA / workplace guidelines) to minimize risks and ensure a safe environment
●Worked collaboratively with team members to meet tight deadlines in a fast-paced production setting
●Maintained clean and organized work areas to support efficient operations
●Documented daily production activities and communicated progress to supervisors
●Demonstrated strong physical stamina and attention to detail in repetitive, hands-on tasks
Fraud & Claims Ops Spec 2
Aerotek - Roanoke, VA
March 2020 to September 2020
• Data entry
• Hogan systems
• General ledger experience
• Knowledge in Visa operating rules and chargeback guidelines systems
• Mars systems
• CAC tool
• Soft phone
• Knowledge and experience in Reg E
•
Team Trainer/Cashier/Cook
Long John Silver's - Roanoke, VA
May 2016 to May 2017
Cross trained in all departments of service in the restaurant including the training of new hires on
proper procedures
within our company as well as standard food safety practices required by law
• Responsible for accurate till counts at the end of shift
• Maintain a clean environment
• Provide excellent customer service to all patrons for repeat/return business
• Greet everyone with a warm smile and positive attitude
Stocker
Wal-Mart - Vinton, VA
May 2015 to November 2015
• Systematically organize and front products for maximum display on shelves
• Monitor display dates for optimal product rotation
• Cashier as needed when not stocking inventory
• Provide superior customer service through product and store knowledge
Cashier, Long John Silver's, Cashier
Roanoke, VA
July 2014 to November 2014
• Responsible for accurate money exchange from customers
• Conducted myself with leadership to provide excellent team work with and meet company needs
Tax Preparer
Liberty Tax - Roanoke, VA
January 2010 to April 2013
seasonal tax preparation)
• Assisted clients with tax filing preparation and followed all privacy laws and client confidentiality
• Greeted all incoming and outgoing calls with business clients in a warm and friendly manner and
provided excellent
customer service
• Learned and able to efficiently utilize the company's Data Entry - Libtax software
Cashier
Liberty Tax - Roanoke, VA
October 2010 to July 2011
• Chosen to be a valuable member of the team that opened the new location
• Required to follow a very strict guideline of service as presented by the franchise
• Proficient in their company's POS software system for processing orders accurately
Education
Diploma of General Studies
William Fleming High School - Roanoke, VA
July 2001
Skills
• Customer Service
• Customer Care
• Call Center
• Customer Support
• Tax Experience
Certifications and Licenses
CNA License
Contact this candidate