Data Entry Customer Service

Veronica Mills

************@*****.*** 267-***-**** Philadelphia, PA

SUMMARY

Detail-oriented professional with 7 years of experience seeking Data Entry Clerk role. Proven track record in data entry and customer service through roles at Wells Fargo and Iron Mountain, ensuring data integrity and confidentiality. Proficient in Microsoft Office, Excel, and advanced typing skills with a focus on accuracy and efficiency. WORK EXPERIENCE

A&R Cleaning Services Philadelphia, PA

Data entry REMOTE Mar 2024 - Dec 2024

• Entered and maintained accurate data records into company databases and spreadsheets, ensuring information was up-to-date and error-free.

• Verified and corrected data discrepancies by cross-referencing source documents and collaborating with team members to resolve inconsistencies.

• Managed a high volume of data entry tasks within tight deadlines, consistently meeting productivity and quality targets.

• Assisted in the development and implementation of data entry procedures to enhance efficiency and accuracy.

• Generated and distributed routine reports to management, providing insights and analysis of data trends.

• Collaborated with other departments to support data-related projects and initiatives, contributing to the overall success of the organization.

Nova Healthcare

Home Health Aide Dec 2021 - Present

• Provide personal care by assisting with daily activities such as bathing, dressing, grooming, and feeding, while ensuring a safe home environment.

• Prepare and cook meals tailored to meet patients’ dietary needs, including grocery shopping and meal planning.

• Monitor vital signs and assist with medication management under the direction of a licensed nurse, ensuring timely and accurate reporting of any significant changes in patient conditions.

• Facilitate transportation to medical appointments and social events, while offering companionship and maintaining detailed documentation of patient progress and care activities. Wells Fargo Temp Assignment

Data Entry / Customer Service Mar 2020 - May 2020

• Entered customer information into databases with precision, ensuring data integrity and confidentiality were consistently upheld.

• Delivered customer service by addressing inquiries, resolving issues, and processing orders efficiently. Iron Mountain

Data Entry/Scanner Nov 2019 - Jan 2020

• Managed the data input process, ensuring accurate and timely entry of label and location information while resolving exceptions and acknowledging customer orders.

• Oversaw the relocation and destruction data input processes, including electronic carton moves, destruction candidate selection, and verification of information accuracy.

• Facilitated communication with customers by forwarding destruction certificates and efficiently closing work orders.

Wells Fargo – Randstad Professional

Data Entry / Operations Clerk/ Customer Service Jan 2016 - Jun 2016

• Extracted and verified lockbox payments and accompanying documents, ensuring accurate processing in compliance with customer-specific instructions.

• Provided customer service support by answering calls and setting up client appointments, contributing to effective scheduling and communication.

EDUCATION

Home Care Associates

Certified Home Health Aide

Data Processing Trainers School

Business Computer Applications Certificate

GED 2016

SKILLS

Microsoft Office Applications • Excel • WordPerfect (Through 5.1 Win/6.0a) • Internet Advance • Corel • Hansen

• As400 • Customer Service Associate • 65wpm • Typing Proficiency • Communication Skills • Accuracy • Problem-Solving

Contact this candidate