Cruise Line Warehouse Selector

. LEONEL LLAMAS RUIZ

**** **** ** * ***** of Dakota. 58103

Email *************@*****.***.**

Mobile Phone 701-***-****

EDUCATION:

Colegio central de Cartagena Cartagena, Colombia

Technologic English as foreing lenguaje July 2001 to July 2002 Servicio Nacional de Aprendizaje, SENA Cartagena, Colombia Technical Diploma in tourism coordination Jan 2001 to Feb2002 Technical English Cartagena, Colombia

March 2002

Informatics’ Basic Systems Cartagena, Colombia

April 2000

WORK EXPERIENCE

José Álvarez cía colombia. Cartagena Colombia

Drywall Contractors. September 2023 to July 2024

Princess Cruise line Miami, Florida

Title: Assitan Jr waiter

Time of service January 2023 to July 2023

Disney cruise line Miami, Florida

Title: Dining Quick service att

Time of service January 2015 to Aug 2019

Hotel Caribe Cargena Cartagena Colombia

Title Waiter and bar server

Time of servise Sep.2013 to July 2014

Brief Description of Duties:

Providing assistance and support to assigned team of waiters while working in the dining room to ensure efficient and seamless service delivery of all meals to guests. Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and answers questions regarding menu and wine selections per company standards Supervisor Name: Andres Serrano

Telephone Number: (1-404-*******

Hotel Sofitel Santa Clara Cartagena, Colombia

Title: Concierge Bellman

From: Nov 2006 to Dec 2007

Brief Description of Duties:

Welcome and assists guests with luggage.

Show them all hotel accommodations and recommendations for special services as required. Supervisor's Name: María del Carmen Rodríguez

Telephone Number: (575) 660 6070l

Web Site: Hotelsofitelsantaclara.com

Hotel Hilton: Cartagena, Colombia

Title: Phone Operator Assistant

From: February 2005 to May 2006

Reason for Leaving: Ending of Contract

Brief Description of Duties:

Assist customers by phone service at any time to give special recommendations. Listen complaints to give appropriate solutions and advices according to company standards. Supervisor's Name Alexandra Torres

Telephone Number 575-***-****

Web Site: www.hiltoncartagena.com

SKILLS

Experience as assistant waiter for royal Caribbean company in Vision of the Seas vessel and Disney wonder for Disney cruise line, Commitment and high performance of customer service in any situation to provide the best quality, ease of social adjustment to follow company rules and regulations, excellent attitude towards teamwork, Special knowledge in dining room service procedure, Skill in interpersonal relation and working pressure. HOBBIES

Playing basketball, football and exercising by going to gym.

LEONEL LOAMAS RUIZ

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