Customer Service Care
Resume:
OLADAPO OLUWATOBILOBA FAITH
No. **, Agboyi Street, Ketu, Lagos State
***********************@*****.***
070*-***-**** 070*-***-**** 081*-***-****
Profile Summary
A self-motivated and result-driven graduate with experience in customer service, sales, and administrative support. Skilled in handling customer inquiries, building client relationships, and ensuring customer satisfaction. Adept at communication, conflict resolution, and adapting quickly to new environments. Seeking opportunities to contribute to organizational growth while developing professional expertise in customer care and client support. Core Skills
● Customer Service & Relationship Management
● Complaint Handling & Conflict Resolution
● Communication & Interpersonal Skills
● Telephone & Front Desk Etiquette
● Administrative & Clerical Support
● Attention to Detail & Time Management
● Teamwork & Collaboration
● Problem-Solving & Multitasking
Work Experience
Customer Care Personnel
Suzy Pearl Event Center, Lagos
2022 – 2023
● Attended to clients, providing excellent customer service and ensuring satisfaction.
● Handled inquiries, bookings, and event coordination support.
● Assisted in resolving customer concerns and maintaining positive client relationships. Sales Representative
MultiChoice Nigeria, Owode-Ede Office
2017 – 2018
● Promoted company services and achieved customer satisfaction.
● Assisted in customer queries, complaints resolution, and subscription renewals.
● Built long-term relationships with clients to improve retention. Sales Attendant
Malisa Pharmaceutical Store, Owode-Ede, Osun State 2016 – 2017
● Attended to customers, ensuring excellent service delivery.
● Supported inventory management and daily sales records.
● Maintained a clean and well-organized store environment. Education
Ekiti State University (EKSU), Ado-Ekiti, Ekiti State B.Sc. English (2018 – 2022)
Baptist Girls High School, Gbodofon, Osogbo, Osun State Senior School Certificate Examination (2010 – 2016) Community Primary School II, Ayepe, Ibadan, Oyo State First School Leaving Certificate (2002 – 2008)
Certifications
● Certificate of National Service (2024 – 2025)
● Certificate of Course Completion – Exford Global Consult Limited (2025)
Human Resources Management (HRM)
Customer Service & Relationship Management (CSRM)
Health, Safety & Environment (HSE 1, 2 & 3)
Project Management Professional (PMP)
Personal Values
● Excellent communication and interpersonal skills
● Strong customer-first mindset
● Ability to adapt and thrive in new environments
● Works effectively under pressure
Interests
Reading Cooking Traveling
Referees
Mr. Segun Alabi
Branch Manager, Pick & Pay
Lagos State
Labode Oluwaseun
Osun State
Miss. Oladapo Oluwatosin
Osun State
Olarewaju Fasola
Key Account, Frutta Juice and Services Limited
Contact this candidate