Customer Service Sales Floor Manager

Andrea Hill

EXPERIENCE

: Sales Clerk/ Ice

oenaty Cream Cart 8/23 - 10/23

* *******

Macy's Customer Service

White Plains, NY pg cas 722 - 9122

Forever 24

WiiePlane ny Cashier! Stocker -2/21-4/21

* Performed efficient stocking operations and maintained

organized inventory levels.

© Contributed to an appealing retail environment by folding

clothing and dressing mannequins on the sales floor.

Managed point-of-sale transactions as a cashier and

actively patrolled the sales floor to provide proactive

‘customer assistance and support.

. Customer

Wireless, a 4/24 - 10/23

Brooklyn, NY Service Sales

Representative

T-Mobi

White Pains Roprossrastves 4/24 07/24

NY Store Manager

* Activated phones and initiated new phone services,

seamlessly onboarding customers to the new telephone

company.

Provided comprehensive customer support, assisting

with diverse needs including bill payments and technical

setup like screen protector installation.

* Managed daily store operations, including opening and

closing procedures from 10 AM to 7:30 PM on

weekdays.

* Handled large sums of money while consistently

exceeding sales targets, averaging over 5 phone

© Expertly sold a range of products, including iPhones,

Samsung devices, and iPads, and effectively presented

various deals and promotions to drive customer

activation with our telephone company.

Brooklyn, New York, 11233

929-***-****

**********@*****.***

Communication

Leadership

Time Management

Active Listening

Problem Solving

Customer Service

Attention to detail

Research & Teamwork

Project Management and

Collaboration

Conflict and Resolution Skills

Flexibility

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EDUCATION

* School of Cooperative

Technical

High School Diploma

© Train and Earn - industrial

Program

© Cypress Hills Local Development

Corporation Certifications

CERTIFICATION

© OSHA 30 Certification

© Scaffolding Certification

© Flagging Certification

© NCCER (National Center for

Construction Education &

Research)

© Site Safety Training 10 hrs

‘Snap on Meter Training

© Electric and Electrical Tool Safety/

Electrical Appliance Installation

* Solar Basics/ Solar Electrical/

Solar Cell Technology/ Solar

Module Design

‘© Proper Series Circuit Function

© How to Write/ Read Electrical

Blueprints

* How to Safely use a Digital Meter

and a Multimeter

* Proper Parallel Circuit Function

LANGUAGES

‘Spanish-Fluent

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