Medical Assistant Patient Care

ERICA PEREZ

209-***-**** ***********@*****.***

Professional summary

Highly experienced and compassionate Medical Assistant with 26 years of service in outpatient settings, providing comprehensive clinical and administrative support to medical staff and patients. Proficient in Occupational Health, Obstetrics and Gynecology, and Pediatrics, with a proven ability to manage patient flow and maintain strict HIPAA standards. Dedicated to delivering exceptional patient care and streamlining office efficiency, with fluency in English and Spanish to assist a diverse patient population.

Experience

Stanford Children’s Health San Ramon, CA

Medical Assistant October 2016 to Present

• Serve as a key clinical and administrative point of contact for patients in a pediatric setting, ensuring a comforting and soothing environment for children and families.

• Documented patient symptoms, medical histories, and current medications with a high degree of accuracy to maintain meticulous and confidential patient records.

• Coordinate patient care by assisting with pre- and post-operative scheduling, obtaining necessary authorizations, and processing prescription refill requests in a timely manner.

• Maintained inventory and restocked medical supplies and vaccine stocks, ensuring exam rooms were always clean, sanitized, and fully equipped.

Enos CPR Tracy, CA

CPR Class Instructor Assistant September 2013 to 2022

• Assisted lead instructors during training sessions for CPR, ensuring all operations were conducted safely and efficiently.

• Organized and prepared classroom equipment and materials for training sessions, contributing to a seamless and effective learning environment.

Education & certifications

• Medical Assistant Diploma, Santa Barbara Business College, 1998

• BLS Certified, American Heart Association, February 2018 (or most recent date)

• Merit Certification, 1996

• Phlebotomy Certification, 2000

Skills

Clinical

• Vital Signs & Patient Monitoring

• Phlebotomy

• Specimen Collection

• Injection Administration (Pediatric-specific skills can be added)

• Strep, Flu, and Hemoglobin Testing

• Spirometry Testing and Calibrating

• Patient Care and Safety

Administrative

• Patient Scheduling

• Patient Records Management (Electronic and paper)

• Insurance Eligibility Verification

• Microsoft Office Suite (Word, Excel)

• Multi-line Phone Systems

• Medical Terminology

• Maintain back-office supplies, ordering, and tracking expiration dates

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