Case Worker Administrative Support
Resume:
JENNIFER
GUTIERREZ
Case Worker PM Coordinator
Accounting and Finance
CONTACT
WORK EXPERIENCE
LANGUAGES
Dedicated professional with a strong
foundation in Accounting and
Finance, recently focused on
supporting vulnerable populations as
a Case Worker and PM Coordinator.
Proven ability to manage essential
services, managing affordable
housing, and offering compassionate,
effective support. Passionate about
making a meaningful impact in other
lives.
Perform other administrative support tasks, including updating and sorting files, drafting and proofreading correspondence, and conducting research
Answer phone calls and direct callers to the appropriate party
Intake resident work orders and dispatch to the
appropriate team member
Handle building communications, including sending
announcements via email and to individual units,
notifying units of scheduled inspections, and posting notices
Provides support to vulnerable immigrants, assisting with needs assessments, resource access, and
personalized action plans to promote self-sufficiency and social integration. Skilled in advocacy, collaboration with community organizations, service providers, and culturally sensitive support to drive positive outcomes through empowerment, and culturally support.
Assisting clients with achieving their short and long term goals related to self - sufficiency.
Actively participating in team meetings, reporting on the progress of cases, and working with colleagues to
problem-solve and develop solutions.
Interacts routinely with residents; communicates
effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and
professionally.
Coordinate move with relocatees, moving company and building staff including a vacate inspection of the unit Work closely with various DC agencies (DCHA, DBH, DHS, DHCD, DCRA)
Assists in processing property expenses such as vendor invoices, payment rent and informs.
Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process
Bilingual Front Desk Assistant & Office Coordinator Bilingual Case Worker
Bilingual Property Management Coordinator
CAPITAL MANOR COOPERATIVE
CATHOLIC CHARITIES DC
JUBILEE HOUSING INC
2021 - 2022
2024 - Current
*********************@*****.***
Spanish (Native)
English (Proficient)
2022 - 2024
CERTIFICATIONS
SKILLS
Strengthening Ethical Decision Making in
Social Work Practice with Critical Thinking
2025
2022 - 2022
2020 - 2021
2021- 2021
EDUCATION
Carlos Rosario Chapter School,
Washington DC
Small Business Workshop Series
Attention to Detail
Client Advocacy
Multitasking
Administrative Support
Web Designer (Logos, web page,
flyer)
Quick Books/Accounting
Software
Community Resource Navigation
Carlos Rosario Chapter School,
Washington DC
PC-IC3 - GS5 Office 2016 Internet and Computing
Core Certification
Carlos Rosario Chapter School,
Washington DC
ESL Advance and ESL 8 Level English Skills
ECCI University, Bogota, Colombia
Professional in Accounting and Finance
2013 - 2017
CPR/AED - Adult, Child & Infant (ASHI 2
Year Certification)
2025
First Aid: Adult and Pediatric (ASHI 2-
year Certification)
Nonviolent Crisis Intervention (CPI)
2025
2024
Preventing Sexual Abuse in the
Immigrant Community
2024
JENNIFER
GUTIERREZ
Case Worker PM Coordinator
Accounting and Finance
Dedicated professional with a strong
foundation in Accounting and
Finance, recently focused on
supporting vulnerable populations as
a Case Worker and PM Coordinator.
Proven ability to manage essential
services, managing affordable
housing, and offering compassionate,
effective support. Passionate about
making a meaningful impact in other
lives.
Contact this candidate