Front Desk Receptionist

Jeanette Cilento

*********@*******.*** 443-***-**** ROSEDALE, MD 21237

WORK EXPERIENCE

Front Desk Receptionist Towson Orthopedic Associates September 2022 - September 2025

•Managed front desk operations, including greeting patients, scheduling appointments, and answering inquiries in a timely manner.

•Performed administrative tasks such as verifying insurance information, collecting co-pays, and updating patient records in the system.

•Maintained a welcoming and organized reception area, ensuring patients were directed to the appropriate departments effectively.

•Collaborated with medical staff and management to ensure the smooth flow of patient appointments and inquiries. EDUCATION

Nassau Community College

1987 Associates

NOTABLE SKILLS

Medical Office Procedures Customer Service Appointment Scheduling Administrative Tasks Attention to Detail