Customer Care Representative
Resume:
C O N TACTS
A B O U T M E
E D U C ATION
S K I L L S
P E R S O N A L
D E TAILS
Date of birth
Nationality
American
Marital status
Married
WORK E X P E R I E N C E
L A N G UAGES
English
D R I V I N G L I C E N S E
Driving license category
FULL
.
:
.
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******************@*****.***
15918 meadowside DR,
Houston, 77027, Texas, United
States.
Listening skills
Typing skills: 50+ WPM
Language skills
Attention to details
23 Jan 1997
CHRISTINA MARIA CLANCY
CUSTOMER CARE REPRESENTATIVE, Nova services ( Remote) Dec 2015 - Nov 2022
Assisted customers with order tracking and account issues. Addressing customer questions about products,services,pricing and policies. Identifying and resolving customer problems.
Ensuring customer satisfaction and resolving any outstanding issues. Sharing customer feedback with the company.
Documenting customer interactions and issues to the database Dec 2022 - Present
Maintained high level of customer satisfaction.
Responded to customer inquires via chat and email ensuring solutions are responded on time. Identifying and resolving customer problems.
Provide guidance to our clients.
CUSTOMER CARE REPRESENTATIVE, Brightline Solutions (Remote) I am a motivated and customer-
focused professional with strong
communication skill. I am also
a problem-solver. I assist customers
handle inquires and ensure customer
satisfaction.
Am able to ensure excellent service
to the customers.
Bachelor of science in customer
Service Management.
University of Houston, Texas
2016
High school diploma,Houston High
school, Texas
2012
Data entry
Time management
Record keeping
Communication skills
Problem-solver
CUSTOMER SERVICE
Customer Support
Contact this candidate