Michelle Henry
Mount Rainier, MD 20712
*************@*****.*** - 202-***-****
To obtain an Administrative Position where I can utilize my knowledge of invoicing, payroll, data entry, scheduling and purchase orders. I am a quick learner, excellent team player with great customer service and communication skills. I am interested in an entry-level position where I can use my current skills, learn new skills and progress within the company.
WORK EXPERIENCE:
Assistant Account Manager
Allied University Security Services - Washington, DC - May 2011 to March 2022
● Provided site specific training to new security officers, such as patrol techniques, emergency response, report writing and security surveillance.
● Assisted building tenants with Emergency Response at the site to include reports of leaks, theft, medical emergencies, reports of strange odors and elevator entrapments.
● Maintained effective relationships with both the property management team, housekeeping, engineers and building tenants.
● Informed property management of problems discovered throughout the site after hours and completed a detailed incident reports as well as work orders (when required).
● Assisted in review and revision of annual budgets based on security needs.
● Coordinated tabletop meetings with building tenants and property management to provide tenants with training on emergency response such as Active Shooter Training.
● Completed payroll functions to facilitate accurate and prompt payments to staff.
● Managed complex problem-solving for upper management in order to assure the completion of projects on time and within budget.
● Participated in daily meetings with Property Management team to discuss upcoming events, contractor activity, security needs for special assignments as well as tenant issues.
● Matched purchase orders with invoices and recorded pertinent information.
EDUCATION:
Ballou Stay High School, Washington, DC
High School Diploma
July 2011
Strayer University, Washington, DC Campus
Bachelor of Science in Accounting
September 2023
SKILLS:
Microsoft Office 365
Navision Financials
Switch Boarding
Leadership Skills
QuickBooks
Invoicing
Payroll
Excellent Customer Service
Data Entry
Scheduling