Customer Service Specialist
Resume:
Deborah Maduka
church,street lugbe abuja, FCT,ABUJA, 900001 (NG)
****************@*****.**
Professional Summary
Customer service specialist and business development executive with 15 years’ experience leading teams in driving organizational growth and revenue. Skilled at developing and implementing comprehensive training programs for staff members to ensure the highest-levels of service are delivered consistently. Advanced technical skills including proficient use of SalesForce.com and HubSpot CRM software. Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction. Employment History
my job with arise is about assisting customers, resolving issues and educating the member on the exact insurance plan with company and eligibility . responding to customers enquires vai phone call,resolving complaints,documenting customers interaction and feed back also making transportation reservation under company insurance, with my job i have gotten so much better in communication skills,problem solving and conflict resolution and ability to work at a fast pace and empathy with customer when needed .
customer service representative, arise. detriot, michigan Jan. 2022 - Present
Education
university of abuja nigeria, fct, ABUJA
Bachelor of Science, business administration, Nov. 2025 customer service
reepresentative
copywritting
marketer
Skills
english
Languages
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