Jasmine Gillaspie
Dallas, TX *****
**************@*****.***
Professional Summary
Seeking a full-time position with a progressive company and very open to learning new things. Compassionate about my work and a self- motivated person. Authorized to work in the US for any employer
Work Experience
Customer Services Rep (Remote Position)
HealthEquity Inc.-Plano, TX
November 2021 to August 2025
• Billing/ Data Analysis
• Sales
• Enrollment
• Educate about plans
• Inbound and outbound calls
• Set appointments
• Follow-ups
• More than 2 years experience with salesforce
Claims Processor
CoreLogic-Irving, TX
September 2019 to November 2021
• Assist with helping customers with getting approved for there mortgage
• Processing applications for credit
• Work from home
• Verifying employment
• Submitting claims
Customer Service Representative
Charter Communnications-Irving, TX
January 2019 to August 2020
Billing
Technical Problems
Help customers with navigation
Process payments
Inside/Outside sales
Educate
Customer Service Representative
Progressive-Dallas, TX
July 2017 to December 2019
I just have a passion of helping others and actively listening skills.
• Sales
• Self Educate
• Microsoft skills
CSR - Customer Service Representative
iQor-Richardson, TX
December 2017 to January 2019
I help assist with setting up services and processing payments. I make sure the customer’s safety and understanding is my main priority.
Costumer Service Representative
UnitedHealth Group-Optum
April 2014 to June 2017
Education
High school or equivalent
W W Samuell High School-Dallas, TX
August 2006 to May 2011
Skills
• Customer Care
• Call Center
• Customer Service
• Customer Support
• Salesforce (3 years)
• CSR/data analysis