Vice President Data Entry
Resume:
Nancy Rowland-Burns
**** ********* #**, ****** *******, Texas
**************@*****.***
Biography
Experienced administrative professional with 20+ years supporting higher education, healthcare, and government-related services. Proven ability to manage schedules, coordinate events, track training and certifications, and maintain accurate records. Adept in handling confidential documents, bilingual in Spanish, and highly skilled in a variety of administrative software systems.
Education/Certifications
M.S. Occupational Training & Development Texas A&M University-Corpus Christi
Completed: 08/2005
B.S. in Occupational Training & Development Texas A&M University-Corpus Christi
Concentration: Business Administration
Completed: 12/2004
Unit Clerk Certification—Phlebotomist
Career Development Facilitator Certification
Experience
2017 - 2025 Executive Assistant Enrollment Management
Texas A&M University-Corpus Christi
Managed, coordinated, and maintained accounting, purchasing, travel, and work orders for Enrollment Management.
Assisted the EM Business Manager in processing all personnel transactions, including EPAs.
Assisted EM Business Manager in reviewing, researching, reconciling, and reporting on the status of accounts and budgets within FAMIS for Enrollment Management.
Scheduled appointments and maintained a calendar for the Vice President of Enrollment Management.
Assisted all departments within the Enrollment Management division as directed by the Vice President of Enrollment Management and answered telephones.
Greeted visitors. Responded to requests for information or forwarded as appropriate. Received, distributed, and composed mail and email correspondence.
Assisted the EM Business Manager in maintaining the accuracy of all departmental accounts, including tracking payments and resolving invoice and vendor issues.
Assisted with projects and reports as assigned by the Vice President for Enrollment Management and Welcome Center Coordinator.
Assist and train new hires.
2015 - 2017 Testing Proctor, Academic Testing
Texas A&M University-Corpus Christi
Scheduled testing appointment sessions.
Processed candidates upon entry to the testing center.
Coordinated with testing agencies to ensure appropriate protocols were implemented and followed, ensured payments were made, and reported on data as needed.
Provided training for new proctors and testing assistants.
Compiled testing data and prepared usage reports.
Maintained accurate records, reports, and files related to students, tests, forms, and appointments securely and organized.
Provided support to maintain usage reports.
Coordinated testing materials for pre- and post-testing. Maintained testing facilities neat, clean, secure, and orderly.
Closed out exams upon completion of testing, adhering strictly to guidelines.
2014 - 2015 Document Processor
CCB Fabricators
Managed payroll for all employees.
Entered new employment packets, background checks, and drug screen, handled I-9 process
Scanned documents for all jobs performed and entered all heat codes
Set up all employees in QuickBooks, activated new employees, and deactivated existing employees.
Set up customer invoices in QuickBooks
Answered phones and greeted customers
2010 - 2014 Case Manager
National Independent Senior Care
Managed payroll for all providers in HCHB (Homecare Homebase).
Scheduled providers with clients.
Audited files for all HDL’s and NAR.
Recruited new clients, facilitated admissions and discharges.
Managed LTC for clients.
Billed Insurance company for payment.
Hired providers, initiated background checks, I-9 process for all employees, entered new employee packets benefits, and retirement forms in Homecare Homebase and Tru-Care.
Planned, organized, implemented, and measured effectiveness of service delivery.
Technical and direct supervisory experience.
Experience with the delivery of service to individuals with disabilities.
Experience in monitoring operational compliance with quality standards
1990 - 2013 Program Coordinator
Texas A&M University – Corpus Christi
Met with and guided incoming students through the registration process.
Audited records on microfilm before issuing a transcript.
Assisted with the processing of transcript requests.
Audited and certified degree requirements for graduation.
Managed and processed grades and class rosters.
Processed scheduling changes and withdrawals.
Provided Laserfiche training to the campus community.
Trained office staff on the process of imaging documents.
Assisted with answering a high-volume ACD phone call system.
Supervised student assistants.
Assisted with Island Days, orientation, the Honors ceremony, and commencement.
Acted as a Student marshal at commencement ceremonies.
Assisted with application and transcript processing when requested.
Helped with Academic Testing by proctoring several different tests.
Experience in planning, organizing, implementing, and measuring effectiveness of service delivery
1975-1980 Human Resource Specialist I
Corpus Christi State School
Managed CETA programs for new employees
Provided data entry of insurance claims
Processed applicant information for employment
Assisted with in-service programs and processed payroll
Assisted students with disabilities, including facilitating accommodation, and had experience working with technology.
Experience with the delivery of service to people with disabilities
Contact this candidate