Customer Service Data Entry

Shannon Murry

Okeechobee, FL *****

***************@*****.***

561-***-****

Professional Summary

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Cashier Customer Service

Florida Transportation Services/Ft Drum Service-Station Mile Marker 184 August 2024 to Present

· Cashiered in a very fast paced environment at Mile Marker 184 Turnpike

· Stocking miscellaneous items throughout the store

· Inventory (Counting Cigarettes/other Various at the beginning of shift change)

· Verified drawer/till at the beginning of shift

· Miscellaneous cleaning store and bathrooms

A/R & Collections

Indian Spring Master Association

June 2023 to June 2024

· Processed Lockbox deposits every morning and balanced with bank

· Ran aging Reports and made contact with the residents regarding late HOA dues via phone, letters and email

· Held/Led monthly compliance Meetings to address residents Moving & Non-Moving Violations with the Compliance Committee and residents attending.

· Processed 100-125 Violations per month on average and kept track of them. Scan them and save Violations to residents’ accounts. Prepare and Send Affirmation Letters and mailed to residents.

· Answered A/R ph9one calls along with residents coming in with questions about Statements

· Monthly and Quarterly billing for HOA dues for 12 communities

· Scanned all invoices, Sales & Leasing Packets into Docuware

· Various Duties given to include filing, copying, scanning among other clerical duties Cashier/Data Entry Clerk

Liberty Scrap Metal

January 2023 to April 2023

· Fast paced cashiering

· Verification of Current Valid Identification

· Distribute monies to Customers upon arrival from Weighing Scrap Metal.

· Daily Balancing of both Bank and Cash Register

· Data Entry to include Issuing SO# and Cash/Check transactions

· Scheduling Bookings and Scheduling of Container Pick Ups/Swap Outs, etc.

· Daily End of day closing to include balancing Cash Drawer and running several daily Reports. A/R A/P Administrative Assistant

Heritage Carpet & Tile-Boynton Beach, FL

July 2022 to October 2022

This was a contract position and my assignment has ended.

· Responded to emails/faxes

· Provided administrative support for AP and AR

· Proficient in Microsoft Office

· Composed correspondence

· Took monthly inventory

· Maintained all files, schedules, etc.

· Produced AR reports for 24 builders’ reports

· Provided friendly customer service

· Monthly inventory

Administrative Assistant

C.A. SHORT COMPANY-Shelby, NC

August 2017 to April 2021

Various office duties in the finance department

· Ran morning reports for finance department

· Reviewed, sorted, and distributed incoming mail

· Processed AP invoices and assisted in the weekly check run

· Processed AR Payments to include scan deposits

· Completed billings to include special manual billings for several accounts

· Collections

· General office duties to include but not limited to copying., scanning, printing,

· sorting and matching invoices, filing, Data Entry Verifications Specialist/Compliance Administrator

National Compliance Services, Inc-Delray Beach, FL May 2013 to November 2016

· Verify Advisors, Investment Firms and Broker Dealers are in compliance with laws.•

· Answered over 50 Firms and Advisors requests daily

· Balance database and billing on a daily basis.

· General office duties to include but not limited to answering phones & relaying messages to the correct Consultants or Attorney, faxing, scanning and copying Documents.

· Verify Advisors do not have any Disciplinary or Disclosure issues that are still pending or if they have been Previously reported on the SEC and FINRA Public Education

Some College in Finance

ECPI University - Greenville, SC

2014 to 2015

Skills

• Computer literacy (10+ years

• 10 key typing (5 years)

• Computer skills (10+ years)

• Filing (10+ years)

• Microsoft Word (10+ years)

• Customer service (10+ years)

• Office experience (10+ years)

• Accounts Payable Assistant (10+ years)

• Communication skills (10+ years)

• Excel

• Construction (2 years)

• Windows (10+ years)

• Microsoft Outlook (10+ years)

• Microsoft Excel (5 years)

• Clerical experience (10+ years)

• Vehicle Title Processing (10+ years )

• Data Entry

• Dealership experience (10+ years)

• Organizational skills (10+ years)

• Accounts Receivable Assistant (10+ years)

• Typing

• Bookkeeping (5 years)

• Administrative experience

• Microsoft Office (10+ years)

• English (10+ years)

Certifications and Licenses

Driver's License

CPR Certification

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