Office Admin Multi-Skilled
Resume:
Curriculum Vitea of Courtney Van Wyk
Multi-skilled diplomatic graduate from Damelin college seeking employment with have two years’ experience working in accounting and administration for a dental company. Based in the reception which allowed me face to face interaction with clients. I was responsible for opening and closing the practice. Have files prepared for scheduled appointment. Capture new patients and account holder’s information onto the elixir system. Receiving accurate payments, providing receipts and accurate change if needed to patients/clients. When requested from management I would accurately bank cash held in the practice. Called various medical aids to enquire if funds were available and if medical aid would pay before any medical procedure would process or booked. Billed daily cash/card or EFT’s producers, update statements then email update statements to account holder including claiming funds from medical aid once medical procedures were complete. On a monthly basis I would request remittance from medical to review if claims where paid out successfully then update statements, send update statement to account holder. Two weeks before scheduled appointments I would email account holder update statement as a reminder to kindly settle outstanding balance before next producer commence. I created a tracing system for the company to gather data of patients seen on a daily, weekly and monthly basis, I also created business cards for the practice and leaflets with the practice information. I received numerous praise from management and customers for my excellent customer services, friendly smile and helpful hand. Duration of 2021 I did a short course in book keeping and administration at Believer’s Care Society college as well as volunteering at the campus. I worked in the kitchen, preparing food for students, doing dishes, cleaning up once students have left. I tutored students who were struggling and at times assist teaches in the class room. I have two years’ experience working as a cashier for a pharmacy. My job description entailed me to scan items, receive payments (cash, card and EFT’s), providing receipts, accurate change and bag purchased items. I Liaised with whole sales for front shop shock. Checked delivers before signing for them. Captured shock onto the system and priced stock with pricing labels. I use my creative skills in merchandising the front shop which result in growth in revenue. I took it upon myself to assist the sick and elderly with caring purchase to their vehicles. I assisted patients where they needed help while providing excellent customer service to all patients/clients. I was involved in two stock staking events at the company and received appraisals for no damaged or missing stock. During my final year at Damelin college I participated in a six-month internship gaining experience working for a travel agency. I had face to face interactions with clients. I sent out emails with brochures of travels packages to clients. I created itineraries for clients and would do follow up calls to enquire if they are satisfied with their packages. I worked on the Galileo booking system, booking flights for clients. Passed my final Galileo exam with a 92%. I used my creative skills to design and type out my resume. COURTNEY VAN WYK
CONTACT INFORMATION
15 Witmosberg street, Eldorado Park
******.**********@*****.***
EDUCATION HISTORY
Silver Oaks Secondary
2013
National Senior Certificate
NQF 4
Damelin College
2014-2017
Diploma NQF 6
Travel and Tourism
2017
Galileo Certificate
REFERENCES
Available upon request
KEY SKILLS
Microsoft office suite
Information technology (IT)
Telephone etiquette &
Communication
Active learner
Creative
Mathematical &
deductive reasoning
Budget Planning
Organization &
attention to detail
Time management
Analytical & problem solving
Marketing
Project Management
Punctual
Discipline
Friendly
Obedience
Artistic
EMPOLOYMENT HISTORY
Sunset Dentistry
Revenue Officer/ Administrator
April 2022 – February 2024
Noordgesig, Soweto
Reason for leaving – End of contact
Corner Stone pharmacy
Cashier
November 2018 – June 2020
Bryanston, Sandton
Reason for leaving – End of contact
Umra Tours and Nuri’s Travel
Travel agent
May 2017 – November 2017
Fordsburg, Johannesburg
Reason for leaving – End of contract
Contact this candidate