Office Manager
Resume:
ROXANNE DOUGA
Vinton, La 70668
************@*********.***
Dependable Administrative professional offering 6 years of experience delivering customer service and administrative excellence, including clerical support, timekeeping, payroll, matching invoices with receipts, data entry, accounts receivable and accounts payable. Maintains professional appearance and demeanor. Completes assigned tasks promptly focusing attention on quality. Knowledgeable and quick-learning collaborator with effective communication and organization skills. Highly efficient planning, problem-solving. Excels in calendar management, scheduling, and data entry. Hardworking and focused offering excellent prioritization skills. Proficient at managing mail, ordering supplies, creating spreadsheets, and updating tracking spreadsheets. Dependable individual willing to work overtime, travel, and deliver excellent representation of the company.
11/2023 to Present
Flores Trucking Unlimited
Secretary
Vinton, La
• Process payroll – keep, track, and enter employee time
• Collect employee work orders, ensure documentation, and time entries match
• Process and record received payments using QuickBooks
• Prepare bank deposits
• Reconcile bank statement
• Process invoices and verify received payments support invoice balance
• Pay and record company expenses
• Create files, spreadsheets, and documents
• Organize, scan, enter, and manage all expenses.
• Prepare and update employee paperwork and insurance policies
• All clerical duties to include filing, mail, and ordering office supplies
• Review and respond to emails.
• Use copy machine, fax machine, scanning machine. Accomplishment:
Increase in pay and granted responsibility for timekeeping and payroll. 01/2013 to 01/2015
Substitute Teacher
Calcasieu Parish School Board
Lake Charles, La
• Follow teacher itinerary and instruct students accordingly.
• Communicate with other teachers
05/2003 to 11/2003
Retain and Disposal Clerk
Inspectorate America Corporation
Sulphur, La
• Transfer and retain samples of oil, gas, and other materials according to the retain process.
• Dispose of samples and materials according to the disposal process.
• Keep proper records associated with retain and disposal of samples and materials.
• Courier duties to and from client sites.
• Package, label, and ship samples and material according to OSHA requirements.
• Print Safety Data Sheets for samples and material.
• Knowledge of EPA, RCRA, and EHS requirements and regulations. 03/2001 to 03/2002
Administrative Assistant
GE Capital Modular Buildings
Lake Charles, La
• Meet & greet customers.
• Direct communication with clients and service providers
• All clerical duties which include, answering multiple phone lines, filing paperwork, and scanning documents
• Preparation and data entry required for lease agreements.
• Intake and coordinate work orders including resolution of issues
• Supervise work order processes through completion communicating directly with service department
• Manage all mail and office deliveries
• Generate customer service invoices.
• Track and order office supplies.
06/1997 to 01/2001
Secretary
Louisiana Mobile Homes
Lake Charles, La
• All clerical duties include answering multiple phones lines, filing, using copy machine, fax machine, and scanning machine
• Contract and Insurance policy data entry
• Schedule work order requests.
• Direct communication with multiple loan processing bank departments, insurance companies, and sales department
• Supervise work order processes through completion communicating directly with service department
• Prepare, process, and organize all customer loan documents
• Generate customer service invoices.
Accomplishment: Increase in pay. Advanced to supervise work order processes and resolve customer issues promoting customer satisfaction.
SKILLS
• Computer skills
• QuickBooks
• Square
• Create spread sheets
• Administrative Professional
• Accounts payable
• Accounts receivable
• Customer service
• Document control
• Tracker with Excel
• Web Manuals
• Adobe
• Multitasking
• Interpersonal relations
• Organizational skills
• Collaboration
• Maintain office and office supplies
• Inclined to travel
• Eager to learn
• Inclined to work overtime
• Dependable
• Ethical
• Time Management
• Filing
• Scheduling and planning
• Work orders and purchase orders
• Safety Data Sheets
• Experienced with Microsoft Office/Teams
• Invoicing
• Process payroll
• Time keeping
• Utilize all office equipment
EDUCATION
Lamar State College Orange
Orange, Texas
Associate
Early Childhood Education
2010 - 2012
Lamar Institute of Technology
Beaumont, Texas
Associate
Sonogram
2015 - 2017
McNeese State College
Lake Charles, La
Associate
Basic Studies
2015 - 2017
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